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CHANEL Fragrance and Beauty

4.3
(46 reviews)

Business Details

160 Oakbrook Center, Oak Brook, IL
60523, United States
(708) 722-4425

About

Cosmetics Store

Location

CHANEL Fragrance and Beauty
160 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.3
46 reviews
5 stars
35
4 stars
2
3 stars
2
2 stars
0
1 star
7
  • SM
    Sergiu Marcenco
    Apr 30, 2026
    5.0
    The staff is very professional and dedicated, I liked that they were humane and respectful, good prices and a pleasant atmosphere
  • PK
    petra krivankova
    Mar 16, 2026
    1.0
    We bought sunglasses this couple weeks ago. I got them as a present when I opened them up. I just didn't have the impression of a $800 sunglasses. They had that out of shelf tag on they were a cricket. anyway, we went back to the store and tried to talk to the sellers. The manager wasn't there. I wasn't really happy. They didn't even offer for all these hustle and feeling to give something extra. They told us to come back on a Monday, of course with our busy time we said like whatever the manager knew that we were there never called back to even find out what's the issue what they can do to fix it what would be nice? Plus we spent extra money for perfume and some make up on top of the sunglasses.. definitely will not go back there again
  • AP
    Angelika Pashko
    Jan 18, 2026
    5.0
    Love that we have this beautiful Chanel beauty boutique in the area! Perfect place for a gift and the ladies there are super helpful!
  • AB
    allie barrile
    Jan 17, 2026
    5.0
    Judy was amazing! So sweet and very helpful. 10/10 experience
  • SK
    S K
    Sep 27, 2025
    1.0
    I purchased an Ultra Wear Liquid Lip Colour (shade 43) at your Oakbrook, IL store and wanted to exchange it for a different color. I live in Chicago and went to Downtown Chicago location with my receipt, but was told that exchanges can only be done in Oakbrook due to a different system. It would have been far more helpful if this policy were clearly explained in person at the time of purchase. Making an extra trip only to be turned away does not reflect the level of convenience expected from the brand.

Frequently Asked Questions About CHANEL Fragrance and Beauty

What products can I find at the CHANEL Fragrance and Beauty Boutique at Oakbrook Center?

You can explore CHANEL fragrance, makeup, skincare products, exclusive eyewear, and gift sets, including iconic collections like COCO MADEMOISELLE and BLEU DE CHANEL.

Can I book a beauty consultation at CHANEL Fragrance and Beauty Boutique?

Yes, complimentary consultations with a CHANEL Beauty Advisor are available, ranging from 15 minutes to 1 hour. Appointments can be booked online or in-store.

Brand Certified Facts from CHANEL Fragrance and Beauty

This information is certified by CHANEL Fragrance and Beauty and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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