Our beauty salon and spa in Naperville offers beauty treatments and services such as haircuts, hair coloring, manicures, pedicures, hair treatments, makeup, massages, and facials. With our exceptional customer service and expertly trained staff, your Downtown Naperville Zano Salon experience will be second to none. The moment you walk in our door, we make you feel at home. From hanging your coat up, to delighting you with a complimentary neck and shoulder massage we give you an experience you'll take with you for quite some time. Our full-service salon and spa will surround you with the refreshing, relaxing atmosphere you need to detach and release.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.