Rowan Downtown Naperville

Reviews

• KG

  Kaitlyn Grzegorek

  2 days ago
  5.0
  Rowan is great! I took my 6 year daughter here to get her ears pierced as well as getting a little constellation piercing of my own. It was very clean, quick and welcoming. They have a great selection of earrings to pick from for the pricing as well as regular earrings. Our nurse made us very comfortable and was so kind! For my daughter’s ears two nurses pierced at the same time so it was a better experience for her. I’ll definitely be back when the itch to get another piercing hits!
• CV

  Carolyn Villiger

  4 days ago
  5.0
  This is the first time my daughters had their ears pierced and the staff at Rowan were very helpful. I appreciated that nurses are the ones who were performing the piercings. Nurse May explained everything to my girls and Nurse Leslie helped making their experiences quick and less scary by doing the piercings tandem for them. I am so glad to have found this place and would recommend 100%!
• AM

  Ash McClendon

  May 10, 2026
  5.0
  Nose piercing at Rowan was so easy. The team was great and so welcoming. Would definitely recommend getting your piercing here.
• ZH

  Zara H

  May 8, 2026
  5.0
  Super helpful and caring staff. I got my tragus pierced and they made the process seamless and as comfortable as can be lol. Would definitely recommend!
• CH

  Cara Hook

  May 3, 2026
  5.0
  I couldn’t be happier with our experience at Rowan in Naperville! Getting my child’s ears pierced felt like a big milestone, and the team made it truly special from start to finish. From the moment we walked in, we were welcomed with kindness and professionalism. The staff took the time to explain every step of the process in a calm and reassuring way, which immediately put both me and my child at ease. They were incredibly patient, answering all of our questions and making sure my child felt comfortable and confident. The cleanliness and attention to hygiene were outstanding, which was especially important to me as a parent. Everything was sterile and well organized, and you could tell they take safety very seriously. What really stood out was how gentle and caring they were during the piercing itself. They made sure my child was ready, stayed encouraging throughout, and handled the process so smoothly that there were just smiles and excitement afterward! We left with clear aftercare instructions and the reassurance that we could reach out if we had any concerns. It’s clear this team genuinely cares about their clients and goes above and beyond to create a positive experience. I highly recommend them to any parent considering ear piercings for their child. Thank you May and Britt for making this such a memorable and stress free experience!

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