Nu Image Aesthetics & Wellness Institute is a trusted destination for advanced aesthetic and wellness care, proudly serving Elgin, Crystal Lake, and surrounding communities. Our experienced, medically supervised team delivers personalized, results-driven treatments including injectables, laser treatments, HydraFacials, microneedling, chemical peels, and comprehensive wellness services. We believe aesthetic medicine is about transformation — helping every client look, feel, and function at their best. Led by board-certified Medical Director Dr. Asad Shah, our specialists combine clinical precision with compassionate care. VIP membership options and seasonal promotions available. Schedule your consultation today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.