Brand Certified
The NOW Massage Lakeview
4.6(220 reviews)
Certified by The NOW Massage Lakeview • May 17, 2026
Business Details
3120 North Broadway, Chicago, IL
60657, United States
Certified by The NOW Massage Lakeview • May 17, 2026
(773) 828-5680
Certified by The NOW Massage Lakeview • May 17, 2026
https://www.thenowmassage.com/boutique/lakeview
Certified by The NOW Massage Lakeview • May 17, 2026
About
Certified by The NOW Massage Lakeview • May 17, 2026
Massage SpaSpaMassage Therapy
The NOW Massage Lakeview located on Broadway Street offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing.
Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by The NOW Massage Lakeview • May 17, 2026
Hours
Certified by The NOW Massage Lakeview • May 17, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM
Reviews
4.6
220 reviews
5 stars
188
4 stars
7
3 stars
8
2 stars
6
1 star
11
- CLCorey LambMay 10, 20265.0Rob is amazing. Very considerate and consistent. The best massage I’ve ever had. Front desk team is also amazing. They explained everything and are always very kind and warm.
- AMApril McKameyMay 8, 20265.0I had my 2nd deep tissue massage with Zachery and he was the best! He was very attentive to the trouble areas that I have in my low back, hamstrings and calves. The pressure was perfect. Very professional, always checking on my comfort level. I'll be back in a couple weeks!
- ZZZaquiyMay 5, 20265.0Fatima was great. She created a calm, welcoming atmosphere that made it easy to relax right away. After the massage, I felt noticeably more at ease, and several of my tension areas improved. I’d definitely recommend her if you’re looking for a relaxing and effective experience.
- DFDylan FieldsMay 5, 20265.0I’ve had many massages in my life and I can confidently say that Zachary was one of the best. My back feels a million times better, can’t recommend enough.
- ASAugust SpreeMay 1, 20265.0Henry was amazing! Such a good flow and also great attention to specific sore places and muscle groups. Will definitely book with Henry again.
Frequently Asked Questions About The NOW Massage Lakeview
How does The NOW differ from a traditional spa?
The NOW has reimagined the approachable luxury of a neighborhood spa with high-quality massages and exclusive enhancements that offer relaxation and healing. Our goal is to offer customizable massage services without the time commitment and cost of a traditional spa.
When should I arrive for my massage?
Please aim to arrive 15 minutes prior to your scheduled massage to permit ample time for check-in. As a courtesy to other members and guests, we must start and end each massage service at the scheduled time; accordingly, we will not be able to extend the time of your service if you arrive late.
How do I book a massage?
You can schedule an appointment online at www.thenowmassage.com, through The NOW Massage app, or by contacting the boutique directly by phone. We also welcome walk-ins, but due to high demand, we recommend scheduling in advance.
How do I cancel a service that I’ve scheduled?
A booked massage can be canceled by logging into your account on the website, through The NOW Massage app, or by calling the boutique. Please be aware of our late cancellation policy. We respectfully request at least 12 hours notice if you need to cancel or rebook your massage appointment. We charge 50% of the reservation made to the credit card on file to compensate our staff for missed wages when there is a last minute cancellation.
What if I fail to show for a scheduled massage or arrive late?
If you miss your appointment or arrive 15 minutes past your scheduled service start time, the service is automatically canceled and the full price of the scheduled service is charged to the credit card on file. To ensure a relaxing experience, and get the full benefits of the massage, we advise guests to arrive on time (or early) for all scheduled appointments.
How can I cancel my membership?
Ritual Members can cancel their recurring dues membership at any time by providing their boutique with 30-days written notice stating the desire to cancel. You may cancel in-person at the boutique or by sending an email to the boutique where your membership was purchased. All boutique contact information can be found under the locations page on our website.
Note: In states where required by applicable law, in addition to the above, you can also choose to cancel your membership through choosing the cancellation option on your membership profile online.
How long do I have to use massage credits?
Membership credits can accrue indefinitely until a Ritual Membership is canceled. Unused massage credits will continue to accrue (i.e., roll-over month-to-month) as long as your membership remains in place. You will have 3 months from the date of cancellation to use any unused massage credits before they expire. No refunds are issued for unused credits.
Can I freeze my membership?
The freeze policy allows you to temporarily suspend your Ritual Membership in accordance with the following terms: You may freeze your membership up to three(3) months per contractual year. Please see our Terms of Service for more details.
Do you accept gift cards?
Yes, we accept gift cards for The NOW Massage services and products. Gift card terms and conditions do apply. For more details on our gift card program, please refer to our Terms of Service.
Do you permit minors to use services?
Yes, unless the state, province or territory prohibit it by law, The NOW Massage makes services available to minors between the ages of 13 and 17. Minor use of services requires the written consent of a parent or legal guardian, and additional restrictions may apply. Please see our Terms of Service for more details.
Are services and pricing subject to change?
Yes, please note that prices and services are subject to change at any time.
What if I’m not feeling well?
If you are feeling sick or unwell prior to the start of your scheduled massage, we encourage you to stay home. The NOW Massage boutique is an open-space concept and keeping guests and team members safe is everyone’s responsibility. If you begin to feel sick during your treatment, please let your Massage therapist know immediately.
What is the NOW's policy related to cell phone use at the boutique?
We aim to create a safe and relaxing environment for our members and guests. The tranquility offered within our space is paramount. Cell phones can be disruptive and are not encouraged. Although we do allow cell phones at the boutique, we require that the phones be turned off or switched to silent mode upon check-in.
Can I return purchased items?
Yes, if you’ve purchased items in a boutique, we accept returns in original condition (unused, undamaged and unopened in the original packaging) within seven days from the date of purchase. All items purchased in a boutique are only eligible for return or exchange in the same location it was purchased. Because jewelry is made-to-order, jewelry is eligible for exchange only.
If you’ve purchased items online – through The NOW’s website – we accept returns in original conditions (unused, undamaged and unopened in original packaging) provided you first obtain a return authorization number, which you can request by emailing shop@thenowmassage.com. The return authorization number must be written clearly on the outside of the box. Return and exchange shipping costs are the customer’s responsibility and the original shipping charge is nonrefundable.
What types of massages does The NOW Massage Lakeview offer?
The NOW Massage Lakeview offers three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, each with custom enhancement options.
What are the custom enhancements available for massages at The NOW Massage Lakeview?
Custom enhancements include Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha to enhance relaxation and healing.
Where is The NOW Massage Lakeview located?
It is located at 3120 North Broadway, Chicago, IL 60657, USA.
What are the operating hours for The NOW Massage Lakeview?
The spa is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact The NOW Massage Lakeview to book an appointment?
You can call them at +1 773-828-5680 to schedule an appointment.
Does The NOW Massage Lakeview offer gift cards?
Yes, The NOW Massage Lakeview offers massage gift cards that can be gifted for an energy shift and relaxation.
Are there any nearby cafes where I can relax before or after my massage at The NOW Massage Lakeview?
Yes, you can visit nearby cafes such as Dooby All Day Cafe and Bar, Maison Marcel, Intelligentsia Coffee Broadway Coffeebar, and OMI Cafe for a relaxing drink before or after your visit.
Where can I park near The NOW Massage Lakeview?
Nearby parking options include 3116 N. Broadway St Parking and LAZ Parking located at 3116 N. Broadway, both conveniently close to the spa.
What dining options are available near The NOW Massage Lakeview?
There are several nearby restaurants such as Oak and Honey, Ceres' Table (pizza), Taste of Asia (Thai), Frog N Snail (French), Melanthios Greek Char House, Sura Thai Bistro, Zad (Mediterranean), and Broadway Pizza (Italian) to enjoy a meal around your visit.
Is The NOW Massage Lakeview active on social media and does it have a website?
Yes, you can visit their website at https://thenowmassage.com/lakeview/ and find them on Facebook at https://www.facebook.com/100166839360308.
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