LO Spa & Nails is where beauty is restored, leaving you refreshed, pampered, & polished. Our salons are located conveniently in Lake Shore East and South Loop area.
LO Spa & Nails offers premier nail care, spa treatments, waxing, and reflexology to satisfy your needs of enhancing natural beauty and refreshing your day. Our team of nail technicians is skillful and innovative.
At our nail spa, we prioritize hygiene and customer satisfaction. Therefore, we are using high-quality, non-toxic products combined with indulgent nail care with hospital-grade heat sterilized instruments and other disposable tools, including nail files, buffer, and pedicure liner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.