Hand & Stone Massage and Facial Spa of Smyrna is owned and operated by a husband and wife team, Peter and Becky. They value routine bodywork and understand the benefits of monthly therapeutic massage and strive to provide affordable services to guests that will improve or maintain their quality of life. We are a wellness center that offers 10 treatment rooms, with a quiet room where you can relax before your service. The front office staff is knowledgeable and ready to help you schedule the best type of service that fits your needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.