JCPenney Salon

Reviews

• RG

  R'Shaye Grimes

  Jul 23, 2026
  5.0
  I went to see Terry on July 10th for a treatment, cut, and silk press. She did an amazing job with my hair. She kept me informed on all that she was doing and was good company to chat with in the process. Its been a few weeks, I have since washed my hair and when I say my hair is so much more manageable. I mean just that. If you are looking for someone that is knowledgeable and does great work, go book with her now! Thank you again!
• TS

  Tina S.

  Jul 14, 2026
  5.0
  Mrs. Terri Taylor has been a God sent for me and my hair. She's been very patient with me and helped me through my transition from relaxer to natural. She is sincere and passionate about her work and truly cares about the health of the hair as well as the client. I was very skeptical about transitioning and cutting my hair but I am ecstatic with the resultand happy that I did. I've seen more progress in months since she began doing my hair versus years that I've tried with no success. Terri creates a relaxing environment for her customers and she has a sweet spirit about her that makes you comfortable with her and her abilities. She is a true master cosmetologist that proves that she's earned that title. Terri is highly skilled, she provides the best customer friendly service and she is a consummate professional. Terri is exceptional and I highly recommend her as a stylist and for any hair concerns with all hair types.
• NH

  Natasha Hinds

  Jun 28, 2026
  1.0
  I’ve been going to the salon for years and will not be going back. Just like waffle house every time i go the services are a different price and feel like a scam. i hate that i can’t do my own hair. I used to recommend this place but will never do that again
• KW

  Kennedy Walker

  Jun 18, 2026
  1.0
  Absolute horrible customer service. Came to get a silk press, online there were plenty appointments open so I felt that I could walk in. I get there and there is no one at the reception, I was greeted rudely asked what I was getting just to get told there was no one available at all. I would leave 0 stars If I could. Not the first bad experience I have had with this salon. Would not recommend!!!
• JS

  Jamelia Singletary

  Apr 2, 2026
  5.0
  OMG Terri Taylor is the best!! She has help me during a very difficult time with my hair. Her knowledge on the best products for my hair has been such a great experience. She's very patient and never pushes products and makes me very comfortable and more confident with my hair care routine. I highly recommend her! She also does my mom's hair! She's now our family's stylist 🥰🥰.

Frequently Asked Questions About JCPenney Salon