Your search for a well-established spa in Windermere, FL, can be made simpler by checking out Hand & Stone. We staff only courteous, friendly employees, so you can expect an amazing experience. When clients come to us for care, we help them feel calm and relaxed at all times. In fact, our environment is designed to be peaceful and welcoming.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.