Salon Lofts

Reviews

• JS

  Jasmine Simons

  4 days ago
  1.0
  ⭐️ 1 Star I am leaving this review to document my experience with Salon Lofts, specifically the Pompano Beach location, because my experience was very different from what was presented to us when we signed our lease. Mindy was our point of contact throughout the leasing process. She sold us a very positive picture of what renting with Salon Lofts would be like, but once we signed our lease and actually needed assistance, her communication and availability changed significantly. When we had questions or issues that needed to be addressed, getting a response or resolution was extremely difficult. Some of the issues we experienced during our tenancy: • We were given very short notice that we would have to leave the location, without a clear explanation for the termination. • The AC was out for approximately two months during the summer, significantly affecting the working environment. • Common areas and the building were not consistently maintained or cleaned. I will be attaching photos showing the condition of the shared areas. • Issues involving fellow tenants were not adequately addressed or resolved by management. • The parking situation was changed after we had already signed our lease, creating an additional inconvenience that was not part of the arrangement we originally agreed to. • The Pompano Beach location requires separate permits and licenses for each individual licensed professional operating within a suite. This creates additional licensing and tax-related expenses that can make the actual cost of operating there substantially different from what someone might expect when they initially view it as a booth/suite rental arrangement. • When we attempted to communicate with management regarding our lease situation and resolving what we owed, our communications were not properly addressed before we received formal notice. The biggest issue for me was the lack of communication and support from management, particularly from Mindy after we became tenants. The experience before signing and the experience after signing were two very different things. This review is based solely on my experience as a tenant at the Pompano Beach location. The photos attached show the condition of the common areas during our tenancy.
• JT

  Jamie Tito

  4 days ago
  1.0
  Do not bring your business here!!! Mindy is a liar. She lied to get us in here. Two single moms. she never answers her phone. There’s been many service requests. We haven’t had electricity on one side of our wall for the first three months. We couldn’t even lock our door. Sometimes we had to leave it open. We are constantly having to deal with a crazy security guard, our transponder not working and then the front desk at a plaza, which I have no idea why they decide if I can get in and out. Me and my partner have not been able to get in the building at times there’s nobody to call to help Mindy does not ever answer her phone. The next day you’ll wake up with a termination letter. They will take your deposit give you two days which is illegal. They will continue to say we are exercising our right we are under legal right. If you look over the contract over the lease, which they do breach a bunch of times they basically have it to where you sign and they can do whatever they want. They even in their state that they can take your equipment. They are based in Ohio. Everything is illegal with they are doing. They think that they are above the law. You cannot lie and ruin peoples business businesses. There’s been no AC the place is absolutely disgusting molded in the washer and dryer. It stinks all the time in there. You have to deal with the rude staff from the hotel telling you what to do when you pay $1600. In our lease, it states that we would be using their tax ID all of this business entity through them then we get told we have two weeks to register with the city of Pompano. We do all that and they get a termination letter because MINDY got a little attitude when staff wouldn’t let us out and we had to pay $50 to get out that night, When our transponder wasn’t working so instead of her helping and de-escalating the situation, she got yelled at the next day we got a termination letter that is illegal that woman runs on emotions. She is unstable and she is lazy. Costing us clients Who have packages monthly memberships and now halting our business. Do not come here!!!
• LJ

  Laurie Johnson

  May 16, 2026
  1.0
  Very disappointed with the overall upkeep of Salon Lofts lately. The ongoing AC issues have made appointments uncomfortable for both clients and stylists, and it doesn’t seem to be treated with any urgency. On top of that, the cleanliness of the common areas and facilities has noticeably declined. For the amount tenants already pay, basic maintenance and cleanliness should be a priority, not an afterthought. Adding parking charges now feels like the final straw. Charging extra while the property conditions continue to go downhill is frustrating and leaves the impression that management is more focused on collecting fees than improving the experience for the people who actually work there and their clients.
• MS

  Ms. Smith

  Jun 1, 2023
  5.0
  The place is beautiful, I rent a suite from Studio Elements. My clients love it here and there is parking available. The management is fantastic here as well and very prompt when issues come up.
• MM

  Michele Malik

  Jan 5, 2023
  5.0
  Mathew is the BEST nail tec