MAC Cosmetics

Reviews

• AP

  Amber Paoletti

  Feb 21, 2026
  1.0
  Changing my review after a few more visits. I usually buy online. First time I went into this store Dekoda helped me and was so nice. Second time I went 15 minutes after opening and they told me very rudely that they weren’t done mopping and to come back in 45 minutes. I went to the Florida Mall Mac location instead and they were so nice there. Third time (and probably my last) I went to make a return from an online purchase and the employee told me she couldn’t. She didn’t have some special code and the manager left for the day. I drove an hour and a half for nothing. I tried to talk to her about color matching and she wasn’t super knowledgeable about that either. I’ve never had these types of issues at all of the other Mac locations I’ve been to.
• RV

  Ramya V

  Dec 28, 2025
  4.0
  They helped to solve my returns issue. Glad the owner resolved that.
• DF

  Disney Fan2737

  Mar 5, 2023
  5.0
  My wife had the greatest experience at this store. Top Notch Customer service she was treated as the Princess She is! Miro the manager was outstanding. She ended up 100% switching all her makeup and skin care line to MAC this weekend. She received a full makeover and attained MAC’s highest loyalty rewards tier in one weekend. She is extremely happy! The 25% off sale helped an awful lot as well. Great store, great people!
• JD

  Juliana dolare

  Jul 11, 2018
  1.0
  The workers were so so rude they treated use so poorly and gave us a lot of attitude because they were closing in 10 minutes.. I completely understand them closing ,but the way they said it and put it as soon as we walked in was so inpolite and unprofessional. Also, as we quickly and awkwardly walked around they were talking loudly about their personal life, which is fine, but it included vulgar language and inappropriate topics such as drugs and being arrested. Not a pleasant experience.