Hair Cuttery

Reviews

• HM

  Hunter Markham

  3 days ago
  1.0
  STAY AWAY! I gave Hair Cuttery THREE opportunities to earn my business, and somehow, each experience was worse than the last. After my most recent visit, I can confidently say I will NEVER return to this establishment. First Visit: I scheduled an appointment ahead of time, only to arrive and watch them take a walk-in customer before me. Apparently, making an appointment means absolutely nothing here. Second Visit: I decided to give them another chance, which was clearly a mistake. The stylist who washed my hair couldn’t even manage to rinse all the shampoo out. I literally had to go home and wash my hair AGAIN because they couldn’t complete one of the most basic services they offer. Third Visit — THE ABSOLUTE WORST: Against my better judgment, I gave this place one final opportunity. I scheduled an appointment online and selected “first available hairstylist.” When I arrived, the woman at the front desk informed me that the stylist assigned to my appointment hadn’t even shown up for work that day. Why was I allowed to book an appointment with someone who wasn’t there? I was then told I would have to wait another 20–30 minutes. Unfortunately, the wait was the least of my problems. When I finally got into a chair, I received, without question, THE WORST HAIRCUT OF MY LIFE. The stylist was completely careless and unprofessional. She was yelling directly into my ear while trying to have a conversation with another employee instead of paying attention to the haircut she was supposed to be giving me. Her negligence resulted in her shaving one side of my head and actually cutting my scalp in the exact area where I previously had BRAIN SURGERY. As if that wasn’t bad enough, she somehow managed to completely butcher my hairline, making it look like I have a receding hairline that I didn’t have when I walked through the door. I walked in expecting a simple haircut and walked out with an uneven, butchered hairstyle, a cut on my scalp, and complete disbelief that someone could perform their job so carelessly. Three visits. Three terrible experiences. Absolutely ZERO professionalism or accountability. I understand that mistakes happen, but there is a massive difference between an honest mistake and repeatedly demonstrating a complete disregard for customers’ time, basic service quality, and physical well-being. I have never been so disappointed with a haircut or a business in my life. If you value your time, your money, your appearance, or your scalp, I strongly recommend taking your business somewhere else. Hair Cuttery, you had three chances. There will NOT be a fourth.
• DM

  Diana McConatha

  6 days ago
  5.0
  Paulette is the most amazing magical unicorn stylist your ever going to have the pleasure of sitting in her chair. She so funny and so nice and I like that she tells it like it is without being mean about it. Go see Paulette!!!
• DE

  Deziray Elexus

  Sep 30, 2026
  2.0
  I genuinely wish i could give a better review because my grandmother has been going here for years on end ! However, my experience wasnt great. My stylist truly was very kind& personable but on my end I shouldve done more research before coming in to get my hair done or spent less money to just do a cut because I was deeply dissatisfied with my service.. i just wanna raise awareness to other curly hair girls to please research your stylist before hand and make sure they are experienced and comfortable with your curl type. For starters, I made it clear that I booked the cut color& blowout for a wedding the following day- this is my first time in years getting my hair done as a mommy who doesnt get much time to myself! I wont name the stylist because again she was very sweet, personable, I really did enjoy her energy but I was in my personal life struggling with unspoken issues & i just wanted to walk out feeling beautiful and fresh, but I held myself together and cried in the car afterward because I felt the opposite. She took off more length than I feel like agreed on, she decided to experiment with dyeing my hair straight from the bottle and admittedly missed several parts of my hair. And then when she did my blowout, i looked in the mirror and it was like a lions mane. I went home & tried to straighten it myself but I ended up being super frustrated and wetting my hair again. My hair was a frizzy mess honestly- and we can blame the weather too in Florida but generally my only advice as a client is to keep your clients informed on what to expect coming in& out of these appointments. After just a couple of weeks, my roots are all completely washed out& thats never happened to me before with dyeing my hair . They did offer to fix it the same week but like I said previously, I am a mom with a really small daughter and her needs first, I just feel like I shouldnt have to come back to fix something that I spent so much of my money (and in this economy every dollar counts) , really it just shouldve been done with more care and patience the first time and not rushed. That is all, I am so sorry that I have to speak up about this but I feel so much less confident after the way my hair was cut, colored etc and I will have to fix it myself or at another salon.
• AC

  Andres Castro

  Sep 29, 2026
  5.0
  Stop what you’re doing IMMEDIATELY, and go and get your cut done by Angie. Whether it’s Long hair, short hair, bald, or spikes, she’s got you. She may be small but don’t judge a book by its cover cause the seats come with height adjustability so she’ll still be able to do you right. 10/10 will come back again, just make sure to come a little bit after your scheduled time cause she’s probably finishing up a meal in the back.
• AK

  Abbie Kukis

  Sep 18, 2026
  1.0
  I asked for a blonde bob, cut below the jaw but above my shoulder. I showed many pictures of the cut I wanted and the color. I even showed a picture of how my hair looked last time I got it done at hair cuttery. My hair came out two different colors (orange at my roots, blonde at the end) and way shorter than I wanted. I agreed to paying a higher price of $392 to get it to be what I wanted prior to starting so I was really upset with the results. I have a really hard time speaking up in these situations but I still explained it wasn’t what I asked for because I didn’t feel comfortable leaving my hair that way. We went in again with more color and it still was not blended or what I asked for. I was there from 10:15am until 5:30pm and even had to call out of work to stay and get it fixed as I was taking a trip the next day. I have been blonde for 9 years and they said the only thing that would really work to blend it at that point is to go darker. I did not want to go brown so we agreed to go the strawberry blonde color that was at my roots already and they said that would work. My hair came out brown but again was not what I agreed to for the second time in that visit. I’ve had my hair done before at a different hair cuttery located on monument and loved it. I normally pay around $200 for the same haircut and color at that hair cuttery location but I just recently moved to this side of town and wanted to find one closer. When I said that I normally pay around a lot less she said that for it to be what I was asking it would basically be double ($392). So I agreed to paying that price despite that it’s not what i normally pay because I was told it would get the results I was looking for. I’m am typically not the type of person to complain or write a review like this but genuinely it was that bad of an experience. I’m very disappointed with this service and how they are treating me after. I now have a very short brunette bob which is just very different than what I wanted. I asked for at least a partial refund because I don't feel I should pay the most I’ve ever paid for my hair when I don’t even like/ didn’t want these results. They have taken over a week to get back to me on this which is upsetting from a customer service perspective on top of my experience.