JCPenney Salon

Reviews

• SF

  Stephanie Feliz

  Aug 5, 2026
  1.0
  ⭐ 1 Star (If I could leave 0 stars, I would.) I booked a 3:45 PM appointment for my 11-year-old daughter with stylist Leah Hill for a haircut and accent foils. After booking, I received a call asking us to come in earlier because she supposedly would not have enough time to complete all of the services during our scheduled appointment. This made no sense considering there were multiple appointment times available when I originally booked. We rearranged transportation and went out of our way to get there earlier, only to be told that they would not be doing the foils because there wasn't enough time. If there wasn't enough time, why ask us to come in earlier in the first place? The haircut itself was also disappointing. Very little hair was actually cut, and multiple dead ends were left behind. What upset me the most was that my daughter noticed how poorly she felt she was treated and was unhappy with both the experience and the results. For an 11-year-old to leave a salon upset says a lot. Overall, this was a frustrating waste of time and money. The experience felt unprofessional from start to finish. I would not recommend this salon and would suggest taking your business elsewhere. I will not be returning.
• AK

  Amber K

  Jul 20, 2026
  5.0
  Friendly, thorough, and super talented stylists!! My daughter and I went for back to school haircuts and had the best experience!! Audrey and Leah were amazing! We love our cuts and will be back again! Thanks so much!!
• C

  chinaglie jean .

  Jul 18, 2026
  5.0
  I always have a great experience when I book Sachia! I will always recommend booking her :) She’s all about giving you the best experience when it comes to your hair, all about educating you on your hair and how to keep it healthy. Love herrrr!! ❤️
• JH

  Jodsaelle Herard

  Jun 20, 2026
  5.0
  This is my second time here, and you’d think I’ve been coming here for years. Sachia is my girl !!! Before we do anything she makes sure you’re comfortable etc… BOOK MY GIRL. you won’t regret it
• MB

  Mychelle Brown

  Apr 12, 2026
  5.0
  Sachia's such an amazing hairstylist and I will always recommend her to everyone ❤️