I originally left a positive review after my visit due to a summer promotion and a thorough consultation. However, after my experience, I will not be returning to this salon.
I had a friendly rapport with one of the stylists, which included sharing outfit inspiration and fashion-related conversation. However, the tone later shifted into unsolicited personal messages that became inappropriate and crossed professional boundaries. This made me very uncomfortable to visit the salon again.
Separately, during my makeup appointment, I specifically requested no lash extensions. The makeup artist applied them anyway based on her preference and then trimmed them. Afterward, I noticed a visible difference in my natural lashes between my left and right eye, including what appears to be a blunt cut. When I raised the concern, I was told my lashes “naturally grow that way.”
Despite my concerns, I was charged full price for the service. I would like to add that she did very good work in makeup technique and I would go back to her for a wedding or special event makeup as long as she didn’t use scissors again..
Overall, I felt my preferences and boundaries were not respected during my experience.