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âme's philosophy is to inspire transformation by uniting world-class practitioners with integrative services and programs in fitness, beauty, body therapy, and health. Located within the lush 300-acre JW Marriott Miami Turnberry Resort & Spa, âme's sunlit, three-story, 25,000 square foot facility offers individual and group fitness classes, nutritional consultations, a holistic rejuvenation center, advanced spa technology, Gharieni Spa equipment, a full-service salon, and over 50 unique treatments for inner and outer beauty, including massage, exfoliation, and aroma- and color-therapy. The Spa, Salon, and Wellness Circuit open daily at 8 AM, with Spa appointments starting at 9 AM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.