Hair Cuttery

Reviews

• DM

  Debbie Mcdermott

  3 days ago
  1.0
  Worse hair cut ever. Cut nothing like the picture all different layers all over no shape at all. Terrible would not recommend this stylist to any one .
• RM

  Richard A Miller

  Jul 3, 2026
  5.0
  Lauren does a wonderful job getting my hair to look good. She is a pleasant delightful stylist. I recommend her to my friends and anyone who asks me about who to go to.
• TC

  Tiffany Creasy

  Jun 28, 2026
  5.0
  I recently moved from Philadelphia to Delaware, so this was my first visit to the Hair Cuttery in Market Square. I made appointments for both myself and my daughter to have our hair washed, deep conditioned, trimmed, and blown out.We had the absolute pleasure of having Ren, and I couldn’t be happier with our experience. From the moment we sat down, she made us feel so welcome. She was incredibly kind, patient, and professional. My daughter is very curious and asked what felt like a million questions (with plenty of hugs for Mom in between! 😂), and Ren was so sweet and patient with her the entire time.Not only does Ren have an amazing personality, but her work speaks for itself. She took her time, paid attention to every detail, and made both of us feel beautiful. We absolutely loved how our hair turned out.Finding someone you trust with your hair isn’t always easy, especially after moving somewhere new, but I can confidently say we’ve found our new salon. Ren has definitely gained two loyal clients, and she’ll be our regular stylist from now on. Thank you for such a wonderful experience we can’t wait to come back! ❤️
• EW

  E. Wang

  Jun 26, 2026
  5.0
  Ren did a really good job with cutting my hair! I'll definitely come back for my next hair cut.
• CS

  Caroline Sherman

  Jun 8, 2026
  1.0
  I had the absolute worst experience ever. I am going through brain cancer and lost half my hair and I wanted highlights done to match my gray which being that I'm a redhead, looks like light blonde/white. Joanne was supposed to highlight my hair for my sister's wedding. We met with her a couple weeks prior and she quoted me $90 for the dye job only. She said over and over she could do a good job at the cost of $90. I already had a cut booked elsewhere. Before I left from the consultation I said to her several times that I was saving the price she quoted me on my phone and asked her to not change day of since I was flying out of DE days after the appointment. She agreed and looked at my calendar on my phone with the price shown and she promised she could do the job and would keep it at that price. Fast forward to 5/15/26. I shower up at 1:45pm for our appointment and she wasn't there. The other girl Alex said she'd be there at 2pm. While I was waiting, a nicely dressed man walked towards the door to leave and asked if I'd been helped. I let him know I was waiting for Joanne. I introduced myself and he said his name was Shane. I asked him about the coupon online for 40% your first due job with hair cuttery and asked if that includes the entire dye job and only highlights. He said yes, it just had to be your first time getting a dye job there. I specifically asked if the discount only applies to the dye not the toner and everything else needed for a complete dye job and he said the entire dye job was discounted. Something along those lines but he 💯 confirmed this. I later found out he was the district manager. He left and Joanne eventually showed up at 2:20pm. It is May and she shows up wearing a black sweater dress with a snowman on the front. She and the other lady laughed about it. I should have ran out then. I sat down and she puts on this act that she remembers me, but I could tell she had no idea who I was, what I was there for and I'm sure not the price she quoted me. There was a bit of a language barrier but she seemed to understand enough to do my syw job, and another lady there recommended her when I initially called weeks before. So I'm trying to explain what I wanted done, showed her half my hair was missing due to brain cancer radiation and she again pretends to remember me. She takes me over to wash my hair, then I sit in her chair and she asks me what I'd like done. I said we met a week ago and told her the price she quoted me and she said ok and started to look nervous. She goes to the register to calculate the cost and said it would actually be $120, not $90. I never mentioned the coupon cause I knew she'd do a bad job if I did, but she changed the price she quoted me during our consultation and I was not ok with this. I find out Alex is jer boss and this is why she had to change the initial cost she quoted me. Alex had to stop cutting another customers hair to come and discuss everything with me and Joanne. I told her the details and Joanne kept denying quoting me that price. Alex told her since she quoted me that price she had to honor it and Joanne kept lying about it. My hair is bright red and the left side looks shaved cause my hair is missing and she's still saying she doesn't remember me. She finally agreed to the price she quoted me and I turned around and she said she was sorry she couldn't do the highlights. She said she wouldn't be able to get it the right color. She said over and over she could do it during the first meeting. I was furious since I was leaving to CA in a few days to be in my sister's wedding and Joanne was the one who told me to wait until closer to the day I flew out of state. I asked them for the corporate number and Alex said no and Joanne went in the back to find it and never came back. I told Alex I wasn't leaving without the number. Joanne finally came back to give me the number. Hair cuttery is the worst place out there. Don't go unless you want a cruddy experience.

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