MAC Cosmetics

Reviews

• MG

  Mariia Gull

  Jul 29, 2026
  1.0
  Very bad experience today with the store manager! She was not nice to me, she was loud! I went their on time for free lipstick around 10.56am with my aunt but she refused to give me saying we came together but we are not one family my aunt is from Utah and I am from delaware my aunt even show her Utahs id card!! Then she gave lipticks to other people who were after us in line, thats not right!! That’s disrespectful we saw the online ad we came and got disrespected at the store! Store manager was not cooperative
• DC

  Donna Chu

  Jul 8, 2026
  5.0
  I called right before the store was closing for the day to ask if they had an item in stock. Sea, the store manager, was so kind and so helpful. She didn’t rush the interaction and let me know the item I was looking for was in stock. I said I would call back in the morning to purchase them but forgot until the next day. But Sea remembered and she set aside the item I wanted! She helped me process the order over the phone to be shipped after I completed payment. Sea made my experience shopping with Mac so wonderful. I really appreciate the level of service she provided!
• FP

  Found Promise

  Apr 20, 2026
  1.0
  Came in a for a color match on 4/19 around 2pm. The woman who “helped us” asked what type of look I wanted to go for…matte versus dewey I believe. I explained I don’t wear makeup so I don’t know what kind I wanted and said I’ll let you think about it then with a clear and apparent attitude and proceed to help my friend and cut me off. It was very off putting to say the least. As a customer service person for someone to say they don’t know, you shouldn’t be shunned. The better response would be to show me the difference on my skin so I can make an informed decision. Needless to say if I were to come back I would walk the other way if she was there.
• SS

  Shaileen

  Apr 19, 2026
  5.0
  This was my best experience at MAC EVER!!! And I’ve only had good experiences and have been an avid customer for so long. Fie went above and beyond start to finish. She didn’t have to but she made the effort to get my package out the same day. I am so touched by the care kindness and generosity Fie exhibited. Thank you again!!! 🤗♥️
• NN

  Nadeem

  Jul 22, 2021
  5.0
  Pleasant experience of shopping at this store but only because of the associate, she is an amazing person. She helped me to find my make up products. Cheers for that girl. She is the life of this store.

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