Adam Broderick | Southbury

Reviews

• LF

  Laurie Fournier

  2 days ago
  5.0
  My stylist is Caterina. I had highlights, lowlights, glaze and customized hand rolled bonded extensions done. My color came out exactly like the picture I had shown Caterina that I wanted and the bonds blend in perfectly with my natural hair to give me that little bit of volume I was looking for. Highly recommend Caterina for color services and extensions!
• CG

  Claudia Grogean

  Aug 22, 2026
  5.0
  Caterina is lovely and has been cutting my hair for years. She is meticulous and listens to your requests. She is amazing! I highly recommend!!
• NN

  Nina

  Aug 15, 2026
  5.0
  Reception staff is friendly and accommodating! First haircut at Adam Broderick Southbury and Gabi was perfectly attentive, comforting and professional. I love the way my hair turned out. Ask for a hair appointment with Gabi!
• RM

  rosana di maggio

  Aug 6, 2026
  3.0
  I want to make this review fair because, overall, my family has had many positive experiences here. My daughters and I have been coming to this salon for a couple of years, and we've always been treated with professionalism and kindness. The staff has consistently been attentive and genuinely cared about meeting our needs. As a busy mom of four, I had been using box dye to cover my gray hair, and the results weren't great. Heather, with her knowledge and experience, was able to completely transform my hair and restore its health and color. She earned my trust, and I've truly appreciated her expertise. That said, I was very disappointed with my most recent experience. The appointment system at this salon is clearly sophisticated, and I'm sure the business invests significantly in making scheduling run smoothly for both staff and clients. As someone with an online account and a pre-scheduled appointment, it was frustrating to receive a call just 40 minutes before my appointment asking me to reschedule because of an alleged "system glitch." One of the most important principles of great customer service is honesty and transparency. I understand that scheduling conflicts and unexpected issues can happen. However, customers deserve clear, truthful communication rather than explanations that feel dismissive or implausible. As a loyal client who has supported this salon for years, I left feeling frustrated and undervalued. I genuinely hope this was an isolated incident because the quality of the salon and its staff has always been excellent. My intention in sharing this feedback is simply to encourage better communication and a higher level of respect for clients' time.
• MY

  M. Young

  Aug 5, 2026
  5.0
  First time, in my life, that I’ve gotten a professional massage, and it was the absolute BEST experience. Jack is, without a doubt, great at his work. Thank you for the excellence in your craft. It is safe to say that this will not be my last time. Relaxing atmosphere, great music and every cell is now in full vacation mode! I highly recommend spending the time and the money to treat yourself to a part of self care that many overlook. Life’s stresses will always be there, but for 75 mins they are asked to wait at the door. Thanks again! It was well worth the trip.