Founded in 1978 with a mission to care for the world and always opposed to animal testing, Aveda creates vegan, high-performance hair, skin and body formulas for beauty professionals and consumers, all with sustainability at heart. Aveda is Leaping Bunny approved by Cruelty Free International, the globally recognizable gold standard of approval for cruelty free products. Aveda Corporation is a certified B Corporation, meeting high verified standards of social and environmental performance, transparency, and accountability.
I work in the mall, so every time I’m coming into work or leaving for the day, I end up walking past the Aveda store. There’s a short, older woman with gray hair who seems to constantly hit her vape on the sales floor whenever she’s working alone. I’ve also noticed times when she appears to be nodding off, which is concerning and unprofessional, although I can’t say what might be causing it.
Regardless of the reason, vaping on the sales floor and appearing to struggle to stay alert while working are not appropriate behaviors in a beauty retail environment. Customers deserve a clean, welcoming atmosphere and employees who are attentive and professional. If she can’t refrain from vaping throughout a shift or remain alert while working, perhaps a customer-facing retail position isn’t the right fit for her at the moment. She should either seek support if she’s struggling with something or consider a work environment better suited to her current circumstances. As someone who works in the mall and regularly walks past the store, seeing this repeatedly is disappointing and reflects poorly on the professionalism of the business and our mall this isn’t Buckland.
SM
Sarah Maxx
Jun 25, 2026
3.0
Unfortunately, manager Bee consistently makes the shopping experience unpleasant. Her sales approach is extremely pushy, and she often talks over both customers and associates in a condescending manner. The atmosphere in the store feels noticeably more tense when she is working. I have had much better experiences with the other employees, who are friendly, respectful, and genuinely helpful. I now prefer to shop only when Bee is not working because the customer service is significantly better.
LF
L F
Jul 12, 2025
5.0
I have been using Aveda exclusively since the 80's. People always compliment me on my skin and cannot believe my age when they find out. I was so psyched to discover that I can call this store directly and they will ship the product to my house the next day! They also included a really nice headband in my order. I didn't even know they made these. It's super comfy and well constructed. The staff there is always super helpful.
The Aveda Store is located at 560 Westfarms Mall, Space B-225, Farmington, CT 06032, USA.
What are the Aveda Store's business hours?
The Aveda Store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
What types of products does Aveda offer?
Aveda offers vegan, high-performance hair, skin, and body formulas that are cruelty-free and sustainability-focused, suitable for both beauty professionals and consumers.
Is Aveda cruelty-free and environmentally responsible?
Yes, Aveda is Leaping Bunny approved by Cruelty Free International and is a certified B Corporation committed to social and environmental performance and accountability.
How can I contact the Aveda Store?
You can reach the Aveda Store by phone at +1 860-561-0140 or by email at westfarmsmall.farmington@aveda.com.
What category of store is the Aveda Store?
The Aveda Store is categorized as a Cosmetics Store.
Can I visit other stores near the Aveda Store for a combined shopping experience?
Yes, nearby stores include The Walking Company (shoe store), Hot Topic (clothing store), and Regis Salon (hair salon and beauty spa), providing diverse shopping and beauty options.
Are there any nearby places to get accessories or jewelry around the Aveda Store?
Yes, nearby you can find stores like Zales (jewelry and gifts), Swarovski (jewelry and fashion accessories), and Michaels Jewelers for accessories and jewelry shopping.
Where can I grab a beverage or tea near the Aveda Store?
DAVIDsTEA is located nearby, offering a variety of teas and beverages, perfect for a refreshing break during your visit.
What is the official website to find more about Aveda products and stores?
You can visit Aveda's official website at https://www.aveda.com/ for more information on products and store locations.
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