The Cosmetics Company Store

Reviews

• KC

  Kelly Córdoba

  Jun 21, 2026
  1.0
  My experience at this store was quite disappointing. My friends and I went in to purchase some products that were on sale. At first, one already knew what she wanted, but I do not have much experience with makeup and cosmetics, so I took my time looking at products, comparing shades, and deciding what to buy. The store was practically empty during our visit, so we were not blocking aisles or causing any inconvenience. However, while we were browsing, I noticed that one of the employees began watching us in a way that made us uncomfortable and even called another person ( like a security guy) to stay nearby. This made us feel as though we were being monitored or suspected of doing something wrong when we were simply shopping. What was most disappointing was that, when we finally decided on our purchases and went to check out, the cashier was quite rude and unfriendly. I understand that employees need to be attentive, but customers should be allowed to take the time they need to choose products, especially in a cosmetics store where comparing shades, colors, and options is an important part of the shopping experience. I was genuinely interested in making a purchase and ended up buying several items. I just didn’t realize there was a time limit on how long customers are allowed to browse before being treated with suspicion. If there is, perhaps it would be helpful to post a sign at the entrance so customers know in advance. Unfortunately, the staff’s attitude turned what should have been an enjoyable shopping experience into an uncomfortable one.
• MM

  Marge McGorty

  Jan 31, 2026
  1.0
  Purchased a Clinique Quickliner eye pencil in Violet (which I've used before), and the first time I used it I got an infection in both eyes! Be aware that the Clinton Outlet Store stock must be old or somehow contaminated because this has never happened to be before.
• PP

  Peg Palmer

  Jan 28, 2026
  1.0
  SHOP AT YOUR OWN RISK! I bought two Clinique Quickliner eyeliners and ONE WAS USED UP! I'm not talking about someone trying it on and putting it back...there was nothing left of it (as if someone swapped their almost finished one with a new pencil). Huge lesson learned -- check items BEFORE you pay (especially if you live out--of-state and can't easily return the item to the store).
• AA

  Alicia

  May 8, 2018
  1.0
  Staff would rather talk to each other than assist the customers standing in front of them for 5 min. NO knowledge of product at all. Trys makeup on themselves to try to find the colors and feel that is best for you.....

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