At SalonCentric, the salon professional is at the center of everything we do! Visit us and shop over 120 brands in categories like hair, skin, nails, barbering, tools and more. Have you met our Beauty Gurus? They'll show you everything there is to know about the latest trends and techniques. In fact, at SalonCentric, we're obsessed with education because we know the right tools will help you and your business succeed. Join us for a hands-on class or demo from your favorite brands. And if you're a student, don't forget about our Cosmetology School field trips, hosted by our friendly team. We can't wait to help you make the world a more beautiful place
Terrible they are extremely rude and impatient I had called the store with a few questions and the attitude was absolutely disgusting
MZ
Meg Zadrowski
Oct 25, 2024
1.0
I felt very disrespected returning an item at this store that I bought online - not opened or used whatsoever, but I bought the wrong size appliance. The two women in the store were both rude from the moment I walked in and said hello. I was told that next time, I should be sending it back the way I bought it instead of in store. I said okay, that I didn’t know this and presented my packing slip. “That’s not enough.” Is what I was told, so I then emailed the receipt to the store (as told to do) with pricing on it, which they accepted, though there is a QR code on the slip to show the receipt. I scanned my credit card too early apparently, and was told, “don’t do that. I didn’t put anything in yet and you’ll mess it up and make it take longer.” “Oh, sorry!” Eventually, I am able to get my refund, after being told to insert the card… because now the scan doesn’t work? Though I was able to scan my chip and mess it up a few seconds ago. I left with receiving only attitude for doing absolutely nothing wrong and being pleasant back — I checked the policy through salon centric, and online returns are allowed in store. I’ve never felt more unwelcome and talked down to for doing absolutely nothing wrong. I don’t typically post reviews, but I feel obligated to in this instance in hopes to prevent this from happening again.
AM
A M
Nov 13, 2020
2.0
I called and asked a question I believe I spoke to the owner apparently she was busy and acted gruff and very cold I left my name and my number for them to call me they never did then when I called a couple of days later to do a follow up a staff member was very rude to me I will never ever step foot in this place
TT
TheOno
Jun 16, 2020
3.0
Not sure her name. But the girl that works here. Has attitude & not very helpful.
GM
Gabrielle Morales
Apr 20, 2019
5.0
I love coming here! The staff is lovely and always super helpful
Store purchases may be returned to a store with a valid receipt. SalonCentric.com & Salon Business Partner orders with a value of $150 or less can be returned to your local SalonCentric store with your packing slip or invoice, dated within ninety (90) days of the purchase invoice (excluding electrical items and shears).
Electrical items and shears may be requested within sixty (60) days of purchase and will be refunded or exchanged only with original receipt, packing slip, or invoice. Refunds will be processed as a SalonCentric gift card. At this time, SalonCentric.com does not accept gift cards at checkout.
Can anyone shop at SalonCentric?
In order to shop with SalonCentric, you must be a licensed salon professional or cosmetology student and have an account with SalonCentric. If you don't currently shop with SalonCentric, you can apply for an account at any of our store locations or on our website.
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