SEPHORA at Kohl's

Reviews

• LS

  Lauren Schuessler

  Jan 23, 2026
  1.0
  The most useless facade of a store. Tried telling me they didn’t have what was right in front of me bc for some reason they didn’t have the promotion that was advertised on the website. Got attitude as soon as I walked in and asked where the product was as well. I’d go anywhere else if I were you.
• JM

  Jared MacPherson

  Jan 18, 2026
  1.0
  Very poor customer service. I was clearly the first person in the store and asked a simple question about product availability. The employee, Holly, then helped two other customers—one with a return and another with a purchase—while repeatedly saying she’d get back to me. She never did. I eventually left without being helped. Unacceptable experience.
• AA

  Asadullah Akhundzadah

  Jan 25, 2025
  1.0
  VerPoor customer service ! Specially when you call them to know if they have what you looking for!
• AD

  Amanda Dees

  Apr 1, 2024
  2.0
  2 liquid eyeliners I got here were dry. First one was unusable so I exchanged it and the new one only lasted like 5 uses before it started to dry up and be difficult to use. I use the same Makeup Forever felt tip liquid eyeliner and this was the only time I had problems with it.
• EB

  Elizabeth Boten

  Oct 3, 2022
  1.0
  There wasn’t a single employee in the entire store and no one at the register. Waited in line for 10 minutes like a fool waiting for someone to ring me up. No one ever came so I ditched my items and left.