SEPHORA

Reviews

• SB

  Savanna Benedict

  4 days ago
  5.0
  I had such a wonderful experience with Liz at this Sephora location. I came in feeling really unsure about my concealer shade and was honestly starting to second-guess myself. Liz was incredibly patient, kind, and reassuring throughout the whole process. She took the time to listen, helped me feel confident in the shade I was wearing, and even gave me a sample of a bronzer to try. What stood out the most wasn’t just her knowledge—it was her energy. She made me feel comfortable, validated, and never rushed or judged. I walked in feeling self-conscious, and I walked out feeling so much more confident. It’s rare to come across someone who can make that kind of difference in such a short interaction. Thank you, Liz, for your kindness and for genuinely caring about your customers. You turned what could have been a stressful shopping trip into such a positive experience. Sephora is lucky to have you!
• AM

  Alina Munoz

  Jul 3, 2026
  5.0
  I’ve come here quite a bit, and most of the workers I’ve interacted with have been a bit snobby, but Paige was sooooo helpful. If she isn’t a manager she needs to be and train the other team members about customer service. She is very knowledgeable on the products and gives great recommendations for skin care, makeup and fragrances! She was kind and patient. Thank so much Paige!!
• RS

  Roya Sefati

  Jun 13, 2026
  5.0
  Y’all, this is my favorite location. Paige and Gracey are my GIRLS. Everyone here is SO kind, patient, and helpful. Hands down the best!!
• KH

  Kristen Hirter

  May 15, 2026
  2.0
  Honestly, every time I come in this store, one of the employees either says something insensitive or I don't receive help at all. I came in today, and the two employees were helping others and I totally understand that! The girl that helped me once she was available was super nice. However, I will say that another customer that came in after me received a greeting and got helped first. I was not greeted. When checking out (over $100 total), I asked if I could use my points. One of the employees made a comment about how she would save her points for the cash to the other employee but not to me. I don't shop often at sephora, so it took a long time to build up the points I did have and would have loved more information about the point system or for no comment to be made at all. It made me feel like I was making a mistake, which I'm not sure how that's possible given that I just spent money at their store. Maybe this is just a unique experience to me, but I wanted to post this review in case anyone has a more sensitive reason for coming into sephora, maybe try a store with more compassionate employees.
• BD

  Bailey Dolce

  Apr 15, 2026
  1.0
  Staff here are rude and disengaged—barely a greeting, no effort to be helpful. I expect that kind of attitude at a busy department store, not somewhere that’s supposed to offer a better experience. They also don’t offer any free gifts with purchase, and their “rewards” system feels misleading—you have to keep spending just to earn points toward “free” items that aren’t really free. Save yourself the hassle and just go to a department store

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