Medical SpaSpaHair Removal ServiceWeight Loss CenterWellness Center
LUMA Medical Aesthetics was voted by Local's Choice #1 Best DaySpa and MedSpa. LUMA is a modern, organic medical spa in Glenwood Springs, Basalt, and Rifle, CO. We offer personalized treatments for every skin type, using the latest technology to deliver outstanding results. Our clients love the warm, welcoming atmosphere and professionalism. Services include wrinkle relaxers like Botox, dermal fillers and Sculptra, laser treatments, chemical peels, DiamondGlow Facial, and microneedling. We also offer body contouring, laser hair removal, and IV therapy. At LUMA your comfort and results come first, with safe, non-invasive treatments designed for radiant, youthful skin.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.