Tucked within Beaver Creek Mountain, The Ritz-Carlton Spa at Bachelor Gulch offers a 21,000-sq.-ft. retreat inspired by its surroundings. Signature treatments incorporate locally sourced herbs, plants and minerals, including activated charcoal sourced in Colorado mines, and address aches and concerns faced by skiers who spend their days on the slopes. The spa oasis features 19 treatment rooms, relaxation lounges with steam rooms, saunas and plunge pools and a stone-lined coed grotto.
Location
The Ritz-Carlton Spa, Bachelor Gulch
The Ritz-Carlton, Bachelor Gulch, 0130 Daybreak Ridge Rd, Avon, CO
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.