I booked an appointment at this salon in hopes to take my hair from a dark brown to a light to medium brown. They did a color remover on me, which cost me $148 with the Junior hairstylist discount. when I got home after my appointment, my hair was bright orange, and after washing it, my hair returned to almost the exact same color. It was when I first sat in the chair. The girl who I was with, was very nice, but I just did not walk out of the salon with what I wanted, and the salon owner was quite rude and snarky when I was asking her questions about my hair.
JS
Jamie Strope
Aug 31, 2026
5.0
Absolutely looooove my bang trim!!! Thank you Roxanne!
BR
Braelyn Reilly
Aug 31, 2026
5.0
Yesterday was my first time going and it was amazing!! I love my hair so much!! I can’t wait to go back! Thank you Mak!!
L
- - (Losthewar)
Jul 13, 2026
1.0
My wife just came back with a hair cut from here. She has long hair, the person that cut it, cut it into a blunt cut. Strait line across her back, it looks super un natural and un professional. what a joke
JS
Julie Soto
Jul 9, 2026
1.0
I wanted to support this salon because of all the positive reviews, but unfortunately my experience has been the complete opposite every time I’ve tried to come here.
I had a scheduled appointment and was getting ready to leave when I received a last-minute call saying my stylist had canceled. While I understand emergencies happen, canceling at the last minute without offering another solution felt very unprofessional.
The second experience was even more disappointing. I was running a little behind because, as a parent of a young child, unexpected situations happen. Instead of just showing up late, I called as a courtesy to ask about the grace period so I wouldn’t waste anyone’s time. Michelle’s attitude on the phone was immediately rude and dismissive. She sounded irritated, repeatedly cut me off while I was trying to explain the situation, and talked over me instead of letting me finish. She kept emphasizing that the appointment was 30 minutes long and that if I arrived late she’d only have 20 minutes left. All I needed was a simple trim—no shampoo, no styling, just a quick trim.
I completely understand that salons have schedules to keep, and I respect their policies. That’s exactly why I called ahead. What bothered me wasn’t the policy—it was the way I was treated. Every time I’ve tried to come to this salon, I’ve been met with disrespect instead of professionalism and kindness.
Based on my experiences, I can’t recommend this salon. There are plenty of places that value their customers and communicate respectfully, so I would recommend checking out other salons before choosing Pin Curlz Parlor.
Pin Curlz Parlor offers hair salon and beauty salon services, including hair extensions and waxing.
Where is Pin Curlz Parlor located?
It is located at 17019 West Greenway Road, Suite 115, Surprise, AZ 85388, USA.
What are the business hours of Pin Curlz Parlor?
The salon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Pin Curlz Parlor require appointments?
No, appointments are not required at Pin Curlz Parlor.
What payment methods does Pin Curlz Parlor accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Pin Curlz Parlor accessible for customers with disabilities?
Yes, they offer wheelchair accessible parking, seating, and restrooms, including unisex and accessible restrooms.
Is Pin Curlz Parlor an LGBTQ+ friendly space?
Yes, Pin Curlz Parlor welcomes LGBTQ individuals and is a transgender safe space.
Can I find places to eat near Pin Curlz Parlor?
Yes, nearby dining options include Jim's Burgers and Eggs, Subway, Federico's Mexican Food, Cafe Rio Mexican Grill, Number 1 Brothers Pizza, and Starbucks.
Where can I find other beauty services near Pin Curlz Parlor?
Nearby beauty services include Great Clips for hair salon needs, LK Nails & Spa, and Royalty Nail for nail care.
What nearby facilities can help with errands when visiting Pin Curlz Parlor?
Close by are H&R Block for financial services, 1 Stop Motor Vehicle Services for DMV needs, and Fry's Marketplace for grocery shopping.
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