Certified by CHANEL Fragrance and Beauty • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
3.9
58 reviews
5 stars
40
4 stars
2
3 stars
1
2 stars0
1 star
15
KL
Katarina Le
Apr 23, 2026
5.0
5 stars for Bethany!
She was wonderful! I knew what I wanted, and she helped explained what products would work for me. She did not pressure me, nor did she try to "up sell" me. I was in and out within 20 minutes!
GH
Geoffrey Hatch
Mar 28, 2026
4.0
Second time shopping here. Great location in Kierland next to Shake Shack. Parking is onsite street. Tia our personal shopper was professional, courteous, and knowledgeable. She showed me how to see with my IPhone flashlight how much was left in the Allure Mens metal container. Prices are little pricey, but Chanel tends to be for a quality product. Appreciated the service and personal touch provided. Highly recommend this location especially when not crowded.
HH
H. Parker Higgins
Feb 14, 2026
1.0
Watched them close the store an hour before their listing closing time at 8pm while we were at the front of the store due to a “few call outs” in their staffing. Then they came back to double check if they remember to lock their front door and gave us a long winded justification on why they were closing early.
If you’re a manager and someone calls out, you stay late. That’s what you’re paid to do.
Once again, it’s the “red hair associate” you can read in the rest of these reviews giving a POOR CUSTOMER EXPERIENCE. Let us quote, “I don’t know where you were but we have a small team… happy valentines day”.
Now we actually don’t feel like we can come in the next day during their “operating hours” because of the defensive behavior from a staff member.
With that, the brand loses a lifetime customer.
NV
Nathaly Valdez
Dec 13, 2023
1.0
I bought some glasses there, I went to have them squeezed a little because they were too big. The assistant or saleswoman who is there treated us as if we were garbage, told me to go to the dollar store that there they sold a tool to squeeze them. When I got my glasses back, I saw that they had a streak as if they had broken them. I'm very upset, those glasses cost 600 dollars, they didn't give them to me !! 😡
Frequently Asked Questions About CHANEL Fragrance and Beauty
What products are available at the CHANEL Fragrance and Beauty Boutique in Scottsdale?
The boutique offers a full range of CHANEL fragrance, makeup, skincare products, exclusive eyewear, and gift sets including COCO MADEMOISELLE, BLEU DE CHANEL, LES BEIGES, and N°1 DE CHANEL formulas.
Can I book a consultation at the CHANEL Fragrance and Beauty Boutique?
Yes, you can book a complimentary consultation with a CHANEL Beauty Advisor to master application techniques or find your signature scent. Appointments can be 15 minutes to 1 hour and are available online or in-store.
What are the opening hours of the CHANEL Fragrance and Beauty Boutique?
The boutique is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the CHANEL Fragrance and Beauty Boutique located?
It is located at 15024 North Scottsdale Road, suite 120G1A, Kierland Commons, Scottsdale, AZ 85254.
Does the CHANEL Fragrance and Beauty Boutique offer in-store pickup?
Yes, the boutique offers in-store pickup for customers.
What nearby restaurants can I visit before or after shopping at the CHANEL Fragrance and Beauty Boutique?
Nearby dining options include North Italia (pizza restaurant), Bar North (wine bar), The Greene House (American and Mexican cuisine), Postino Kierland (Italian restaurant and wine bar), and Shake Shack (burger and fast food).
Are there any nearby entertainment options close to the CHANEL Fragrance and Beauty Boutique?
Yes, you can visit Santa at Kierland for arts and entertainment near the boutique at Kierland Commons.
Can I find other fashion and beauty stores near the CHANEL Fragrance and Beauty Boutique?
Yes, nearby stores include Soma Intimates (lingerie and women's clothing), Sundance Catalog and Malbon (women's clothing and fashion accessories), ECCO Kierland Commons (shoe store), and Bluemercury (cosmetics and beauty supplies).
How can nearby places like North Italia and Bar North enhance my visit to the CHANEL Boutique?
You can enjoy a meal or drinks at North Italia or Bar North before or after your shopping trip, making your visit to Kierland Commons more enjoyable and convenient.
How do I contact the CHANEL Fragrance and Beauty Boutique?
You can call them at +1 623-887-0911 or visit their website at https://www.chanel.com/us/.
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