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The Scratch Spa - Arcadia

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About

Massage Spa
We use Scratch Therapy, a type of therapeutic touch that uses light scratching and tracing movements with the tips of the nails to improve overall mood & decrease stress/anxiety. It is extremely therapeutic and very beneficial in calming the nervous system. Gentle scratching releases endorphins and triggers ASMR (tingling feeling in your brain) sending positive neurotransmitters in the body, similar to that of morphine. Endorphins are released into the bloodstream, immediately improving your mood. This is why a back scratch feels so good! Scratch Therapy helps with many mental health issues such as depression, anxiety & PTSD because it regulates your nervous system and is a deeper relaxation than a traditional massage.

Location

The Scratch Spa - Arcadia
3115 E Indian School Rd, Phoenix, AZ
85016, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
ThursdayClosed
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.