Brand Certified
Great Clips
4.1(569 reviews)
Certified by Great Clips • May 17, 2026
Business Details
1928 E Highland Ave, Phoenix, AZ
85016, United States
Certified by Great Clips • May 17, 2026
(602) 230-0491
Certified by Great Clips • May 17, 2026
https://salons.greatclips.com/us/az/phoenix/1928-e-highland-ave
Certified by Great Clips • May 17, 2026
About
Certified by Great Clips • May 17, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1928 E Highland Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • May 17, 2026
Hours
Certified by Great Clips • May 17, 2026
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM
5/25/20268:00 AM - 8:00 PM
11/26/20268:00 AM - 8:00 PM
12/25/20268:00 AM - 8:00 PM
Reviews
4.1
569 reviews
5 stars
366
4 stars
82
3 stars
30
2 stars
14
1 star
77
- PEPauline Enrico5 days ago5.0The reason why I gave five stars. I didn't have to wait. I went right and sat down to get a trim. The lady that did my trim was very nice person.
- AAallyssaMay 10, 20265.0I’m sharing this because I was actually in the lobby during the situation described in a recent negative review. I saw firsthand that Jovanna handled a very disrespectful customer with incredible class and professionalism. She stayed calm, de-escalated the tension, and remained polite throughout. Beyond her character, she is a fantastic stylist. My friend’s long-layered haircut turned out beautiful! Jovanna’s energy and her knowledge of healthy hair were the cherry on top. We had an amazing experience—thank you, Jovanna, for your service
- MBMatt BolingMay 9, 20265.0I've been going to this location for years and they are incredible! Jovanna is so great...my haircut is always on point! Friendly staff and Jovanna always makes me feel taken care of. Highly recommend!
- BBBrieanna BermudezMay 9, 20265.0Awesome price great friendly staff know what there doing by fair the best great clips I've been to in awhile
- AAAApr 30, 20261.0Coming here for haircut and shampoo services three years now, today was by far the most horrific interaction ever! I let the stylist know that aside from shampoo I would be completing a trim. The service is always amazing, but towards the end the whole situation went South. The manager, jovana, comes over to the stylist and I and goes " that's enough now ladies 40 minutes " I was in absolute SHOCK !! I PROCEED to ASk her I am still completing service and she was parting my hair and she comes over aggressively and goes we don't do piece installation, jovana don't be petty I have been doing the clip in on my own don't abuse or bully me or the new stylist who is a pure angel, do better so unprofessional and to continue to banter with me YOU NEED TO LEARN PROFESSIONAL BEHAVIOR ANE CUSTOMER SERVICE, MAKING ME FEEL UNWELCOMED AND CONTINUING TO BANTER WITH A CLIENT WHEN I ASKED TO NOT GET INTO IT WITH YOU AND TO LEARN HOW TO ACT, sorry you had a bad day but I have been a customer for three years this is by far the most ignorant approach I have experienced ever on customer service , CHERYL YOUR BOSS NEEDS TO STEP IN I THINK YOUR HEAD.SPACE IS NOT RIGHT, HUMILIATED AND YELLED AT ME BEFORE NOT AGAIN, PLEASE CHERYL HELP SHE NEEDS TO BE COACHED ALL THE STYLIST WERE IN UTTER SHOCK ON HER NASTY BEHAVIOR
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
Brand Certified Facts from Great Clips
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Certified May 17, 2026Yext Knowledge Graph
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