Platinum Salon and Spa is a full-service hair salon and day spa in Gilbert, AZ, located in SanTan Village. Our stylists specialize in expert cuts, dimensional color, balayage, highlights, hair extensions, perms, smoothing treatments, braiding, and updos with Signature and Platinum stylist levels to match your look and budget.
We also offer:
- Nails: manicures, pedicures, GelX, hard gel, dip powder, and acrylic
- Facials, HydroFacial, dermaplaning, peels, and skin care
- Brows, lashes, lash extensions, waxing, and spray tan
- Bridal and special-event hair and makeup
- Permanent makeup, microblading, and paramedical tattooing
- Injectables, RF microneedling, fractional skin resurfacing, laser hair removal, and body and skin tightening
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.