Welcome to Hand & Stone Massage and Facial Spa in Gilbert, AZ For a luxurious spa experience in Gilbert, AZ, you've come to the right place. Hand & Stone addresses the needs of men, women, and teens seven days a week during extended hours, and we welcome walk-in appointments. Whether you want to unwind after a hard work week or minimize the signs of aging, you'll love our treatments, though it should be kept in mind that none are medical in nature. We offer: Massages Facials Hair removal services Aromatherapy Besides the traditional Swedish massage, we offer hot stone massages, deep tissue massages, and massages specifically for athletes and expectant mothers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.