JCPenney Salon

Reviews

• DS

  Darlia Schaefer

  Jan 22, 2026
  5.0
  Deon was exceptional! He was the only stylist Tuesday everyone had called in , I went after work! He handled the salon like a BOSS ! I got an all over hair color, conditioner and a hair cut ! I look 10 years younger he heard me and knew what I wanted ! In between my color he did two hair cuts ! He Also DROVE me to my car! This guy needs his own salon! He’s amazing and I will be back!!! 10 stars DARLIA
• SY

  Salena Yang

  Jan 18, 2026
  5.0
  Been going to Jordan for 4 years now because of wonderful she is ! She always makes sure her clients are happy with the end result. Highly recommend!
• JS

  Joanie Stell

  Mar 12, 2022
  5.0
  Sarah Trammel is the best. She listens to my concerns and what I think I want my hair to look like and then makes it happen. She always does a fantastic job!
• EL

  Emily Lauren

  Feb 23, 2019
  1.0
  I made a walk-in appointment today. I was told they could get me in at 2 p.m and was checked in right away. I got an estimate on the phone for the services I wanted done before hand. Staylist was super nice and did a decent job on my hair. When my hair was finished, mind you it took 4 hours for full head highlights, I went to check out and my total was 50 dollars more than I was told it was going to be when I called. When I got a receipt, there was a charge for “mid back to waist length hair” $15.00. My hair is a 1/2 inch below my shoulders, no where near mid back. When I called after I left , she says they add this charge when the appointment takes a long time? Ok..... Then there was another $15.00 charge for hair gloss, something I did not ask for and had no clue what that was. I narrowed it down and I remember that the stylist had said she used the wrong toner and applied a different one, ( her fault not mine ) a mistake I should not have to pay for, and if i did need to pay for her mistake she should have told me before she applied it to my hair. All in all stylist was not transparent with cost AT ALL. After I viewed the receipt I see the break down of these random charges, totaling 30.00. I don’t mind paying for services done on my hair, but I do mind stylists not communicating throughout the whole process. I am fairly young and I wholeheartedly believe she took advantage of that. WORST CUSTOMER SERVICE IN MY LIFE.

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