I’ve been in the salon three times. 2x for a haircut, one for color. The haircuts were great, no issues. I was so happy with the cuts I decided to come in for color and wanted something that would allow me to transition from colored hair and allow my grey to come in naturally. I was interested in a reverse balayage from gray to darker since my hair is naturally dark, and the stylist talked me out of it, and said it would not transition well when it started growing out. I showed her some other pictures of hair I thought would also work, and we agreed to a color. She did all over highlights, when she put the toner on my hair, I ended up with a bluish grey, not a silver like I wanted. She said that all silver was blue, even though the pictures I was looking at did not look blue at all. I ended up going with a more blonde toner since I did not want blue gray hair, it was the end of the day, and she was ready to go. She was nice and didn’t say anything, but I could tell that she was over it. So I just took what was easiest. with it now growing out, it does not look like it’s naturally transitioning whatsoever. I’m just overall disappointed. I didn’t get what I initially wanted, and didn’t even up with a color that would allow me to go grey naturally. Let’s just say I won’t be returning. Anytime you drop over $400 for hair color you didn’t want, it’s really discouraging.