Great Clips in Waco, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1230 N Valley Mills Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Waco, TX!
While many customers praised the friendly and efficient service, there were several complaints about poor haircuts and unprofessional behavior from some stylists.
Stylist Performance
Kim received consistent high praise for her skills and customer care, while other stylists had mixed reviews, with some customers reporting unsatisfactory results.
Cleanliness
The facility was generally noted as clean and inviting, contributing positively to the overall customer experience.
Customer Experience
Many customers appreciated the quick service and the ability to check in online, although some reported long wait times despite checking in.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed not to return due to negative experiences.
AW
Ashley Walters
5 days ago
5.0
Kim was so kind and super efficient!
KA
Karen Abbot
Sep 11, 2025
5.0
Great haircut
PL
Phillip Littrell
Sep 8, 2025
5.0
Great Service. Quick in and out. Thanks
NM
Nick Marks
Aug 1, 2025
4.0
Good haircut.
EH
Elijah Harris
Jul 26, 2025
1.0
I got a haircut yesterday and the lady I had yesterday did not listen to anything I asked or wanted. I left and it looked decent but when I got home to actual inspect it, it was horrible. I will not be returning to this company. I can’t remember her name but it started with an M. Horrible customer service. And it was not worth the 21$ they charge now.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Waco?
Great Clips in Waco offers haircuts for men, women, kids, and seniors, along with beard, bang, and neck trims. Additional services include shampoo, blow dry, styling, and perms at select locations.
Do I need an appointment to get a haircut at Great Clips Waco?
No appointment is necessary. Great Clips operates as a walk-in salon, but you can use Online Check-In to save time and skip the wait.
How does Online Check-In work at Great Clips?
You can check in online to add your name to the waitlist and see estimated wait times. You may also sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes.
What are the Great Clips Waco salon hours?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 9:30 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips Waco offer hair coloring services?
No, hair coloring services are not provided at Great Clips salons including the Waco location.
Can I request a specific stylist when checking in online?
No, Online Check-In does not allow stylist requests for safety and scheduling reasons. However, you can request a stylist when you arrive at the salon, though it may increase your estimated wait time.
What payment options are accepted at Great Clips on N Valley Mills Dr?
The salon accepts major credit cards including Mastercard and Visa.
What nearby dining options can I visit before or after my haircut at Great Clips Waco?
You can enjoy meals at nearby places like Jimmy John’s sandwich shop, Smashburger, Mama Fu’s Asian House, Pizza Hut, or The Catch-Waco seafood restaurant, all within the nearby Lakewood Center area.
Are there other beauty and wellness services available near Great Clips Waco?
Yes, nearby you’ll find Jen’s Pedispa and Nails, Palm Beach Tan for tanning and skincare, and zizi pedi spa & nails, offering complementary beauty services.
What nearby amenities may help customers visiting Great Clips Waco?
Nearby amenities include SpareBox Storage for self-storage needs, Dr. Smilee Dental of Waco for dental care, and Sunflower Bank for banking services, making it convenient to combine errands with a visit to Great Clips.