Great Clips in Waco, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1821 S Valley Mills Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Waco, TX!
Several customers reported dissatisfaction with the haircut quality, citing uneven cuts and lack of attention to detail.
Customer Service
Mixed reviews on customer service; while some stylists were praised for their friendliness and professionalism, others were criticized for rudeness and lack of patience.
Consistency
There are inconsistencies in service quality, with some customers having great experiences while others faced significant issues.
Atmosphere
The shop is generally described as clean and welcoming, with a friendly atmosphere noted by many customers.
Speed of Service
Many customers appreciated the quick service, often being in and out in a short amount of time.
BL
Brendon Lam
Sep 15, 2025
1.0
Absolute neophyte levels of work. Came in Saturday evening for a cut and came out disappointed. The barber was provided with multiple reference images, measurement specifics, and descriptions and still managed to misconstrue the desired cut. Far shorter than desired and couldn’t determine the difference of a gauze two and a gauze three razor while using said razor on the incorrect section of the haircut. Left multiple long hairs before customer correction and still left one side uneven compared to the other. Cutting itself was forceful enough that it required resistance to not have head pushed off to the side, along with dilettante level cutting technique along with having the gall to say the cut looked “better this way” when going too short. Such a poor performance is unbefitting of an establishment held(usually) in such high regards. Out of my two regrets, one being coming to this establishment, paying for such amateur work is the greater of the two. Unfortunately, my rating of experience can only be lowered down to a gracious one star. Would not recommend.
SQ
Sammi quach
Sep 13, 2025
1.0
Took my son for haircut this evening. I specifically told the barber to leave front a little long. The barber cut my son hair extremely short and when I questioned it. He said he use the wrong size (2 instead of size 3). He tries to correct but end up cutting extremely short. Also, I also noticed the left said is longer than the right side. I am extremely disappointed and his haircut looks unprofessional and very ugly. I will not come back here. If I can rate less than 0 star, I would. Someone with this bad skill should not be allowed to cut anyone hair!!!
CS
Christopher Sais
Aug 18, 2025
5.0
I LOVED RICHIE!! So I’m trying to find a new person to manage my hair, and with that comes the problem of me always changing what I like - sometimes I don’t even know what I want or if I would like what I’m going for. However, Richie helped me pick a style and managed to give me tips and advice on a lot. Richie knew exactly what they’er doing. - if you come here, and you want someone HONEST ask for Richie. You won’t be disappointed- all the other people are either rude, lazy, or don’t know what the hell they’re taking about.
AS
Anna Samford
Jun 9, 2025
5.0
Ms. Regina is awesome! She really knows how my
child wants his haircut! Always so sweet and kind!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Valley Mills HEB offer?
Great Clips provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and blowdry styling. Some salons also offer perm services. No hair coloring services are available.
Can I walk in to Great Clips or do I need an appointment?
Great Clips is a walk-in salon, you don't need to make an appointment. You can walk in anytime during business hours or use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work and save me time?
Online Check-In allows you to see estimated wait times and add yourself to a salon’s waitlist through the Great Clips app or online. You can sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, so you can arrive just in time.
What are the Great Clips Valley Mills HEB salon hours?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 9:30 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Valley Mills HEB accept credit cards?
Yes, Great Clips accepts Mastercard and Visa credit cards.
Is the Great Clips salon at 1821 S Valley Mills Dr wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance for your convenience.
Can I request a specific stylist when using Online Check-In at Great Clips?
No, you cannot request a specific stylist when checking in online for safety reasons. However, all stylists use ClipNotes® to ensure a great cut every time. You can request a particular stylist after arriving at the salon, but this may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips Valley Mills HEB?
Nearby you have H-E-B plus! for shopping, Lee Nails for nail services, and several restaurants like Flaming Bird By H-E-B and Charro Tapatio for a meal. There's also FedEx Office nearby if you need printing or shipping services.
Is there public transit or travel services near Great Clips at Valley Mills HEB?
Yes, nearby travel-related services include RushMyPassport in FedEx Office for passport and visa needs, and I-35 Waco, TX for travel. These can be convenient if you're handling travel errands before or after your salon visit.
If I need mobile or telecommunication services near Great Clips, where can I go?
Metro by T-Mobile is located nearby offering mobile phone and internet services, which can be convenient for handling telecom needs before or after your haircut appointment.