Customers consistently praised the skill and attentiveness of various stylists, highlighting their ability to deliver desired results and provide personalized care.
Customer Service
The salon received positive feedback for its friendly and welcoming atmosphere, with many customers noting the professionalism and kindness of the staff.
Mixed Experiences
While many reviews were positive, some customers reported dissatisfaction with specific services, particularly regarding haircuts and color results, indicating inconsistency in service quality.
Convenience
Customers appreciated the ease of booking appointments and the salon's ability to accommodate last-minute requests.
Ambiance
The salon's environment was frequently described as beautiful and relaxing, contributing to an overall enjoyable experience.
EC
emma cabral
6 days ago
5.0
Sheila did amazing with my hair. She also recommended a hair treatment to help my frizz and shine, LOVE it. 10/10 recommend.
LS
leah stephenson
Nov 21, 2025
5.0
Kady is the best! She does the best facials and does the best hair! I highly recommend!
JA
jenna alyse
Nov 9, 2025
5.0
I just moved to Waco and had been procrastinating finding somewhere to get my haircut as I care a lot about how my hair looks. I decided to take a chance and gave 202 Beauty Lounge a call. I was able to book a service for the same day so easily. I had my haircut by Amara who was extremely personable and kind. I had no clue what I wanted to do to my hair but knew I wanted a different cut. Amara walked me through the whole process and honestly gave me my confidence back. This is the best my hair has EVER looked and I will definitely continue booking at 202 Beauty Lounge.
RC
Rylee Cooper
Oct 26, 2025
5.0
Ok so basically I don’t know how to book for haircuts lol… I picked the wrong type of appointment for what I wanted (learn from my mistakes folks and read the descriptions). Anna didn’t have enough time to do what I wanted. Totally my fault, but Anna handled it so perfectly. She was so incredibly kind and went out of her way to clear out an entire day and set up the appointment for me. Then, she still gave me a wash and a blowout so I could leave feeling pretty. It was obvious that she loves making people feel beautiful, and she did a phenomenal job! She even made sure every product she used was safe and beneficial for my curly hair and scalp (since I’m recovering from a pretty serious scalp infection). Conversation with her was very comfortable, and the service was great. For me personally, you can give me an amazing haircut, but if you’re rude or the vibes are off, I am not rebooking. Anna’s respectfulness was all I needed to know that she’s an amazing hairdresser. This is the best hair experience I’ve had in a while, and it was such a simple one! I definitely recommend Anna, especially if you’re a teen or young adult!
SS
Savannah Sterrett
Oct 24, 2025
5.0
I had a great experience at this salon! I called and they got me in just a few hours later. The space is beautiful smells amazing and everyone was so friendly. My stylist Daylen was super gentle with my tender head and really listened to what I wanted. She did an awesome job thinning out my very thick hair in a flattering way – love the cut! Highly recommend.