Business Details
About
Hair SalonBeauty Salon
Great Clips in Tyler, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7002 Highlands Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Tyler, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
323 reviews
5 stars
232
4 stars
45
3 stars
11
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
April received numerous positive mentions for her exceptional haircutting skills and customer service, while other stylists like Melissa and Jessica received negative feedback for unprofessional behavior and poor execution.
Customer Service
Many customers praised the friendly and accommodating nature of the staff, although there were instances of rude behavior that led to dissatisfaction.
Consistency
While many customers reported consistently good haircuts, there were several complaints about specific stylists not listening to customer requests, leading to unsatisfactory results.
Wait Times
Customers appreciated the short wait times, especially when checking in online, contributing to a generally positive experience.
Overall Satisfaction
Overall, customers expressed a mix of satisfaction and frustration, with many loyal to specific stylists like April, while others had negative experiences that deterred them from returning.
- JMJo “On the Go!” MobileNov 15, 20255.0Shampoo was a delight. Had cut 1" and it was 1". Too many times at different places would cut off about 3-4". All personnel was very pleasant.
- TCToby CrossOct 16, 20255.0Awesome cut….
- MMMariaOct 10, 20255.0I walked into this Great Clips an hour before closing tonight . My hair was long and an absolute mess. I was greeted by Kim who was so nice and April who took on the task of my absolute mess of hair and turned me into a new person . They both are such an asset to this location !!, Especially April she was so understanding , professional and kind ! I cannot thank her enough and would only return to this location if she were here , that’s how good she is and needs to be recognized for it , along with Kim and her kindness
- SMSara Manzo-LeasureOct 2, 20255.0Jesseca, she was very friendly, and talkative. Very nice, she listened well and gave me exactly what I asked for. It came out great and I was more than satisfied.
- POPhillip OwensSep 2, 20254.0Fast service very nice people and the job was done great!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Tyler offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips 7002 Highlands Ln?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to join the waitlist and save time.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add your name to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait reaches 15 minutes, reducing time spent waiting at the salon.
What are the operating hours for Great Clips at 7002 Highlands Ln?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips sell haircare products?
Yes, they offer exclusive product lines like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands.
Can I request a specific stylist when using Online Check-In?
No, stylist requests aren't available through Online Check-In for safety reasons. However, you can request a stylist when you arrive, although it may increase your estimated wait time.
Is Great Clips wheelchair accessible and what payment options are accepted?
Yes, the salon has wheelchair-accessible entrances. They accept Mastercard, Visa, and debit cards; cash-only is not required.
What nearby fitness centers can I visit close to Great Clips at 7002 Highlands Ln?
Nearby fitness options include Body20 and F45 Training Legacy Trail gyms, and Studio B Pilates+Barre yoga studio, ideal for wellness activities before or after your salon visit.
Are there any nearby chiropractic or holistic health centers around Great Clips?
Yes, Halbrook Chiropractic and Healing Systems, Flores Chiropractic, and Infinity Health Solutions are nearby providers for chiropractic, nutritionist, and holistic health services you can combine with your salon visit.
What beauty and spa services are available near Great Clips on Highlands Ln?
Nearby beauty and spa options include Luxe Med Spa & Wellness Center, Taylor Kirkpatrick Aesthetics, The Studios, Prism Beauty Bar, and HermosaStudio LLC, offering a range of skincare, beauty, and spa treatments to complement your haircut.