SEPHORA

4.0
545 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Mall Ring Rd. and drive behind Cheesecake Factory 2. Drive to rear entrance of Sephora 3. Pull over along the curb You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
16535 SOUTHWEST FWY, SUGAR LAND, TX
77479, United States

Hours

Reviews

4.0
545 reviews
5 stars
325
4 stars
84
3 stars
28
2 stars
24
1 star
84
  • AH
    Adrian Herrera
    Dec 31, 2025
    1.0
    The staff were extremely rude and unhelpful. When we asked for assistance, it felt like they didn’t want to help at all. Even after someone was called over, they looked at us briefly and then asked someone else to handle it, as if helping us was an inconvenience. When we asked whether an item had an alternative option and if refills were available for certain scents, we were dismissed and told they had “never done that” in a very condescending way. Overall, the customer service was terrible and left a really negative impression. We truly hate this store for a reason…
  • MG
    Millie George
    Dec 27, 2025
    1.0
    They we're acting like I was going to steal stuff inside yes I'm young but I didn't do anything I wasn't stealing I was just looking around
  • SC
    Sherron Carouthers
    Dec 27, 2025
    1.0
    This was my first visit to Sephora. I asked a sales associate if they carried a particular brand, and she responded with a very short, clipped “no.” She was dismissive and did not offer to help me find an alternative. Unfortunately, the interaction felt unwelcoming and left a negative impression. I hope the store works on providing warmer, more helpful customer service.
  • MM
    Moses
    Dec 22, 2025
    5.0
    Alexa was very helpful in looking up my wife’s wishlist helping me find everything. Liz at the counter was also extremely helpful answering the questions I had. As a man walking into Sephora can be intimidating. You get overwhelmed by the many products they carry and what it’s actually for. These ladies sure made my trip easier as it was packed today, just 4 days before Christmas.
  • NG
    Nicholas Guidry
    Dec 12, 2025
    1.0
    I asked a simple question over the phone and they just put me on hold. Didn’t even ask first. Very rude business etiquette if you ask me. It’s not hard to say, “do you mind holding for a moment?”

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Sugar Land, TX?

SEPHORA in Sugar Land is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA Sugar Land offer pickup or delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services, subject to availability and location.