JCPenney Salon

3.0
18 reviews

About

Beauty SalonHair SalonBeauty Supply Store
At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Sugar Land, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!

Details

  • Cash onlyNot available

Location

JCPenney Salon
16529 Southwest Frwy, Sugar Land, TX
77479, United States

Hours

Reviews

3.0
18 reviews
5 stars
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1 star
8
  • NW
    Natasha Williams
    Dec 19, 2024
    1.0
    I wrote a review where the other day about my experience on Sunday at the Salon. Michelle the store manager comped my services and assured me that she would put me with another stylist on my next visit. On Tuesday I called to inform Michelle my hair was lifting from Sunday. Michelle was out I spoke to the store manager she said they were short staff and didn’t have anybody to do my hair I said ok. On today while doing my hair a piece of my hair fell out , I have a sew in that’s attached to a net meaning none of the hair should be falling out (see attached pictures below). I called to inform Michelle the salon manager she was very rude and speaking over me she told me that I should find another salon to goto because none of her stylist will be fixing my hair nor will she comp another service . I asked to speak to the store manager she said she’s not available and it doesn’t matter who I speak to she’s the one that makes the finale decisions. I’m now on the phone with JC Penny Corporate filing a complaint on Michelle . It’s no wonder I experienced a bad experience with her stylist as the Apple doesn’t fall far from the tree with the unprofessional and rude conversation that I had with Michelle this morning the Salon Manager . Everyone has a boss and no Michelle you want be making the finale decision in regards to this hence why I’ve contacted corporate my case number 20241219479630. In my opinion Corporate needs to get rid of Michelle as Salon Manager as she is no help at all with resolving issues.
  • RM
    Rita Miller
    Aug 12, 2021
    5.0
    When I arrived for my appointment I must admit I was a bit skeptical because my stylist was not black. But Ashley was awesome. I absolutely love my hair, the color and the style! It is the best hairdo I've had in years.I will definitely be back! Thanks Ashley!
  • HB
    Heather Bowersox
    Jul 2, 2021
    5.0
    Love the manager here. She does the best hair ever!

Frequently Asked Questions About JCPenney Salon

What types of hair services does JCPenney Salon in Sugar Land offer?

JCPenney Salon offers haircuts, hair coloring, styling for events, keratin treatments, and natural hairstyles including curly, wavy, braid, and wedding styles.

Are the stylists at JCPenney Salon licensed?

Yes, the stylists at JCPenney Salon are fully licensed and experienced in complex hair design techniques.