SEPHORA

3.9
388 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
312 GRAND AVE W, SOUTHLAKE, TX
76092, United States

Hours

Reviews

3.9
388 reviews
5 stars
236
4 stars
41
3 stars
15
2 stars
16
1 star
80
  • SM
    Saliha Manu
    Nov 4, 2025
    1.0
    Im so disappointed that racism still exists. I like this location because they’re always stocked up, usually the staff asks if i need help and the girls are nice, but i went on 11/04 a white young girl who was checking me out was super rude, didn’t greet didn’t even ask me if i wanted to use my discount, looked so uninterested, i clicked on the “lookup my sephora credit card account” and she said “oh thats for credit card by the way” i said yes can you lookup my account, she gave me a judgy looks and said “you have a credit card?” i said yes like i was spending $150 im a frequent shopper at sephora like can i not own a credit card with sephora? I had a long day was already exhausted and her attitude was so bad she was so rude, i ended up just paying with my other card cuz i wanted to get out of there, probably not going back ever and i know sephora isn’t gunna take any action on this but just wanted to put it out there
  • TM
    That's So Maria
    Oct 30, 2025
    4.0
    This is my go-to Sephora because they carry all the high-end makeup brands I love and wear, especially my favorite Gucci lipsticks. The staff is always helpful, and I can usually find exactly what I'm looking for. That said, the store is always crowded. On weekends, it can be overwhelming trying to move around with the amount of people inside, especially when groups of teens are hanging out and testing everything. It's a tight space for the volume of shoppers they get, and it can feel a bit claustrophobic at times. On top of that, the constant mix of fragrances being sprayed can give me a headache, so I've learned to avoid peak hours. I usually stop by mid-day during the week or later in the evening when things calm down a bit. It's Sephora, so the crowds are expected, but this location would really benefit from a little more breathing room. Still, it's my favorite spot for my go-to beauty staples, just not on a Saturday afternoon. The staff always ask if I need help, and most times I don't, but they're always around to assist.
  • RT
    rylie taylor
    Oct 29, 2025
    4.0
    Love it here! The employees helped me I wish I got their names just a little bit crowded they give really good recommendations for all different skin types.
  • SJ
    Shalinda Jean-Baptiste
    Oct 17, 2025
    5.0
    Jade was so helpful & attentive showed me Lawless powder yup it's a hidden gem great customer service !
  • RL
    Rob LA
    Sep 16, 2025
    2.0
    I just returned from this store, where I was hoping to find a particular foundation. One associate asked if I needed assistance, and I asked for the Giorgio Armani aisle. From that moment until I left the store in frustration 15 minutes later, not another associate asked if she could help. I had questions about other brands, and four associates were too busy visiting together at the front of the store to help. There weren't that many other customers, so it wasn't as if they were overwhelmed with work. This isn't the first such experience at this Sephora, and I've tended to shop elsewhere, but the nearby Ulta doesn't carry Giorgio Armani makeup. A mostly empty store and associates unwilling to help the few customers on site don't bode well financially for this particular location. I won't return.

Frequently Asked Questions About SEPHORA

What are the regular opening hours of SEPHORA in Southlake Town Square?

SEPHORA is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA offer in-store pickup or same day delivery services?

Yes, SEPHORA offers both in-store pickup and same day delivery services.