Great Clips

Reviews

• DA

  Danny Acosta

  5 days ago
  2.0
  After a great day of shopping and exploring Sherman, I decided as a last minute flyer to stop in for a hair cut. It was late afternoon on Sunday and I walked in no check in. I was quoted about 15-20 minutes, which considering was great for me! As I waited in in the lobby a couple walked in with a daughter and son checked in for a haircut. The stylist that assisted them could only find one out of two people in that party as checked in. The parents seemed confused and the stylist just seemed plain put off by it. The stylist explained she only saw one checked in and the other person would have to wait their turn in line. The parents agreed and told the stylist they would wait just outside the door as there were no places to sit in the lobby. The stylist said ok. It was probably 3 minutes later that the stylist called the name of the party outside, the one that was checked in. She scowled looking and repeating the name for the second time literally seeing them outside the door waiting. Me and another patron said she’s right outside , to which the stylist rudely said,”I don’t do curbside service” . I got up literally cracked the door and said hey there calling your name. The person in the party entered not knowing she was about to skipped . I was so taken aback… I mean what a poor customer experience. I was shaking my head and other patrons in the lobby were agreeing with me muttering some one is having a bad day . I was all the while hoping she did not cut my hair. I could hear her complaining and honestly it just seemed like an unfriendly vibe due to one person… HER! I was called backed after I hadn’t waited too long and the stylist was good but she literally said two words to me. What a poor experience , at least customer service wise. I find that it just takes one person in a place to bring the vibe down and I definitely identified the issue! Too bad the other stylist seemed to be joining in the “I don’t want to be here vibe”. I may come back … but on the other hand Sportsclips and JC Penney just to name a few are right down the road … so who knows
• BB

  Beep Bop

  Feb 18, 2026
  1.0
  My mom and I came to get haircuts, and while her haircut with the lady w/ a nose ring was good, the older lady with gray hair & glasses that did mine was absolutely horrendous. She told me my picture "wasn't good enough" even though I've used the picture in the past before. Then she had a horrible attitude with me the whole time, pulling my hair whenever she needed me to look a certain way while rudely saying "Can you keep your head straight?". After the initial cut I asked if I could have it maybe a little bit shorter in the back and she was too quick to give her personal (not professional) opinion about MY hair before barely cutting it. When I said my hair was okay she didn't even blow dry my hair OR the hair off my clothes that somehow got under the cape. It just got worse when we went to go check out because she messed up the entire system and ruined it for the girl with the nose ring and the other guy who was working. I wish I had caught her name because she does NOT need to be working with people if she's going to be acting like that at her big grown age.
• BP

  Brandie Parry

  Feb 11, 2026
  5.0
  We took my special needs stepson there for a haircut and mustache trim. He's often impatient, but the stylist was so very calm, understanding and completed quickly, without impacting the quality. He looked so handsome! I very strongly recommend this location, especially if you have someone you love that's on the spectrum. I didn't catch the stylists name, but I sure wish I would've. She was so incredibly professional and kind!
• WJ

  Wendell Whisman jr

  Feb 6, 2026
  5.0
  Very respectful and d professional, I will be going back.
• JM

  John Marcilionis

  Jan 29, 2026
  5.0
  Great Clips is a great place to get haircuts at. I go often and feel they do a great job. I highly recommend them to all.

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