Great Clips in San Marcos, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1180 Thorpe Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Marcos, TX!
While some customers praised the friendly and attentive service from specific stylists, others reported rude behavior and dismissive attitudes from staff.
Haircut Quality
There are mixed reviews regarding haircut quality; several customers expressed satisfaction with their cuts, while others reported significant dissatisfaction, including uneven cuts and not following instructions.
Atmosphere
The atmosphere received positive feedback for being friendly and welcoming, although some customers noted issues with cleanliness and unpleasant odors.
Wait Times
Customers experienced varying wait times, with some appreciating the quick service while others faced long waits and poor communication regarding their appointments.
GP
Gilpatrick Peyton
1 day ago
5.0
What a great atmosphere! Corporate chains like this are often quiet, sterile places, but this Great Clips has fun workers who laugh and joke with each other and with customers. Plus, who doesn't want a good haircut at a great price?
AH
Amanda Highwood
Jan 29, 2026
1.0
It's unfortunate how one bad experience can overshadow five good ones, but my experience at great clips today absolutely overshadows any great experience I've had in the past.
This morning (on my birthday) I went in for a quick trim. Historically this is not a difficult ask and is a quick cut because my hair is thin. The associate who cut my hair asked how much I'd like off, I said usually around 1.5 inches is enough. She looked at my hair and said I think we should take two inches off and showed me on her comb about how much it would be. I had explained to her that I wanted to keep the length and wanted to keep growing it, that I only wanted it trimmed where it was needed to be cleaned up, including any layers that it looked like I had. I told her if the layers needed to be cleaned up she could trim them, but to try to keep the length. She said ok and then got started. At first it felt like any other trim I've had, but then she kept cutting and kept cutting and I looked down at the pieces of hair falling from her cutting and they were not 2 inches, they were closer to 3.5 or 4 inches. At that point there was nothing I could do because she had already cut it. She continued to cut layers into my hair. Ultimately when she was done, any length I had to my hair was completely chopped and the growth I had worked so hard for (over 3 years) was gone. I was very upset.
I left and then called to speak with the manager. When the manager came to the phone she said "can you explain what you think happened". I explained to her my experience from this morning and she said "that is completely different from what my associate told me. I will need to review our cameras to see if what you are saying is true and if it is then I will give you a refund". She was extremely dismissive with me, I explained that her response to my concern was disappointing and frustrating. She stated it was policy.
If you ever thought that great clips gives cheap and unprofessional haircuts, I am here to confirm your thoughts. It's just not worth it. If you do decide to go to great clips, be sure to never come to this location, unless you're looking for an awful haircut and an awful customer experience. I will not be going back ever again.
KH
Kristen Herrera
Jan 18, 2026
5.0
April and Vanessa are the best! My son is very particular and they are always so great with him!!
AS
Anthony Saldana
Dec 20, 2025
5.0
The two ladies who helped me and my girlfriend with her haircuts today were super kind! our haircuts turned out fantastic and they were super nice. We’ll definitely be coming there again.😃
JJ
juliette
Dec 8, 2025
1.0
whatever you do, do not go here. i wanted a simple cut, none off the length and i got the worst haircut ive ever gotten, days before a very sentimental event where i just wanted to feel pretty. my hair is completely uneven, choppy, and there is no way to fix it but to go shorter. there is no way to fix the uneven and choppy face frame at all. it was cut so bad i genuinely don't think ill ever trust anyone to cut my hair again. i promise you it's not worth the risk. go somewhere else.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are available at Great Clips in San Marcos?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling, and some salons offer perms.
Can I use Online Check-In to save time before arriving at Great Clips?
Yes, you can add yourself to the waitlist, see estimated wait times, and receive a text alert when your wait is nearly over using Online Check-In via the Great Clips app or website.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but Online Check-In is available to reduce your wait time.
What are the hours of operation for Great Clips in San Marcos?
Great Clips is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 9:30 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are there any nearby places to grab coffee before or after my haircut?
Yes, Summermoon Coffee Bar is a nearby coffee shop where you can enjoy a drink before or after your visit to Great Clips.
What entertainment options are near Great Clips in San Marcos?
You can visit The Spot Cinema Eatery & Social Haus, EVO Entertainment Springtown Center, or The SPOT for movies and socializing after your haircut.
Is there a fitness center close to Great Clips where I could work out?
Gold's Gym is nearby, offering a convenient place to exercise before or after your salon visit.
What payment methods does Great Clips accept?
Great Clips accepts major credit cards including Mastercard and Visa.
Does Great Clips sell haircare products?
Yes, Great Clips offers their own branded haircare products as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
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