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Great Clips

4.1
(266 reviews)

Business Details

1180 Thorpe Ln, San Marcos, TX
78666, United States
(512) 392-3488
https://salons.greatclips.com/us/tx/san-marcos/1180-thorpe-ln

About

Hair SalonBeauty SalonGreat Clips
Great Clips in San Marcos, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1180 Thorpe Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Marcos, TX!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • RestroomAvailable
  • Kid friendlyAvailable

Location

Great Clips
1180 Thorpe Ln, San Marcos, TX
78666, United States

Hours

Reviews

4.1
266 reviews
5 stars
172
4 stars
37
3 stars
6
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and attentive service from specific stylists, others reported rude behavior and dismissive attitudes from staff.

Haircut Quality

There are mixed reviews regarding haircut quality; several customers expressed satisfaction with their cuts, while others reported significant dissatisfaction, including uneven cuts and not following instructions.

Atmosphere

The atmosphere received positive feedback for being friendly and welcoming, although some customers noted issues with cleanliness and unpleasant odors.

Wait Times

Customers experienced varying wait times, with some appreciating the quick service while others faced long waits and poor communication regarding their appointments.
  • GP
    Gilpatrick Peyton
    1 day ago
    5.0
    What a great atmosphere! Corporate chains like this are often quiet, sterile places, but this Great Clips has fun workers who laugh and joke with each other and with customers. Plus, who doesn't want a good haircut at a great price?
  • AH
    Amanda Highwood
    Jan 29, 2026
    1.0
    It's unfortunate how one bad experience can overshadow five good ones, but my experience at great clips today absolutely overshadows any great experience I've had in the past. This morning (on my birthday) I went in for a quick trim. Historically this is not a difficult ask and is a quick cut because my hair is thin. The associate who cut my hair asked how much I'd like off, I said usually around 1.5 inches is enough. She looked at my hair and said I think we should take two inches off and showed me on her comb about how much it would be. I had explained to her that I wanted to keep the length and wanted to keep growing it, that I only wanted it trimmed where it was needed to be cleaned up, including any layers that it looked like I had. I told her if the layers needed to be cleaned up she could trim them, but to try to keep the length. She said ok and then got started. At first it felt like any other trim I've had, but then she kept cutting and kept cutting and I looked down at the pieces of hair falling from her cutting and they were not 2 inches, they were closer to 3.5 or 4 inches. At that point there was nothing I could do because she had already cut it. She continued to cut layers into my hair. Ultimately when she was done, any length I had to my hair was completely chopped and the growth I had worked so hard for (over 3 years) was gone. I was very upset. I left and then called to speak with the manager. When the manager came to the phone she said "can you explain what you think happened". I explained to her my experience from this morning and she said "that is completely different from what my associate told me. I will need to review our cameras to see if what you are saying is true and if it is then I will give you a refund". She was extremely dismissive with me, I explained that her response to my concern was disappointing and frustrating. She stated it was policy. If you ever thought that great clips gives cheap and unprofessional haircuts, I am here to confirm your thoughts. It's just not worth it. If you do decide to go to great clips, be sure to never come to this location, unless you're looking for an awful haircut and an awful customer experience. I will not be going back ever again.
  • KH
    Kristen Herrera
    Jan 18, 2026
    5.0
    April and Vanessa are the best! My son is very particular and they are always so great with him!!
  • AS
    Anthony Saldana
    Dec 20, 2025
    5.0
    The two ladies who helped me and my girlfriend with her haircuts today were super kind! our haircuts turned out fantastic and they were super nice. We’ll definitely be coming there again.😃
  • JJ
    juliette
    Dec 8, 2025
    1.0
    whatever you do, do not go here. i wanted a simple cut, none off the length and i got the worst haircut ive ever gotten, days before a very sentimental event where i just wanted to feel pretty. my hair is completely uneven, choppy, and there is no way to fix it but to go shorter. there is no way to fix the uneven and choppy face frame at all. it was cut so bad i genuinely don't think ill ever trust anyone to cut my hair again. i promise you it's not worth the risk. go somewhere else.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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