SEPHORA

Reviews

• CR

  Crystal Garcia Rico

  5 days ago
  5.0
  I went in today just to ask a quick question about a product, but I ended up buying products from Charlotte Tilbury. I had a great experience, Karrie was amazing with such a wonderful attitude ! She helped me find my perfect foundation match and the perfect products for me.
• SR

  Sara Rose

  Apr 2, 2026
  1.0
  This from a yearslong Rouge member who never makes returns. I happened to have two items from a couple of weeks ago plus one from 3 months ago used once so decided to return all three for once. Manager refused return from 3 months ago due to policy change from previous to now 30 days. When your shopping history shows no returns ever you should apply the “ in most cases” (verbatim from Sephora.com return policy) 30 days policy to such customer if they clearly were not aware of your recent policy change . Shame on you. Will definitely take my money elsewhere for the same products. Congrats you’ve just lost a customer with $2000+/year spending history at your place. While I’m sure I alone won’t make a big difference, I know you’re treating others just the same.
• AM

  Ashley Mayfield

  Mar 20, 2026
  5.0
  } Karla (with a K!) at Sephora is THAT girl. When I say my makeup still looks flawless after 10 hours, I mean FLAWLESS—and it’s all because of how beautifully my skincare is sitting underneath thanks to her. She didn’t rush me, didn’t pass me off, and didn’t treat me like just another customer. Karla took her time, really listened, analyzed my skin, and helped me find products that actually work for ME. And the fact that she’s a licensed esthetician? You can absolutely tell—her knowledge is next level. She literally cut my skincare prep AND makeup routine in half, and somehow everything looks even better. That alone deserves recognition. But what truly set her apart was how she treated my daughter. She didn’t brush her off for a second—she showed her genuine love and made her feel so special the entire time. That meant everything to me. We spent about 2 hours together and she kept the same positive, welcoming energy the entire time. Her customer service is unmatched. Karla deserves a raise, a promotion, and her flowers—ALL of it. I will 100% be sticking with everything she recommended. If you’re at the Rim, go find Karla with a K. Trust me
• MF

  Marcus Fontenot

  Feb 1, 2026
  4.0
  Bruh, this place needs some chairs for Dads/Husbands to sit down and chill. Maybe a cup of coffee or something.
• JL

  Julio Lara

  Dec 26, 2025
  5.0
  Excelentes precios ! Muy buena variedad de cosméticos y perfumes que puedes encontrar.