Rowan Shops at La Cantera

4.9
709 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Shops at La Cantera
15900 La Cantera Parkway, San Antonio, TX
78256, United States

Hours

Reviews

4.9
709 reviews
5 stars
678
4 stars
6
3 stars
8
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff, particularly Nurse P and Sam, for their professionalism, kindness, and ability to make clients feel comfortable during the piercing process.

Cleanliness

The facility received positive remarks for its cleanliness and sterile environment, contributing to a reassuring experience for parents and children.

Customer Experience

Many reviews highlighted the overall positive experience, with quick service, friendly interactions, and effective communication about the piercing process and aftercare.

Child-Friendly

The business is noted for its patience and care when dealing with children, making it a preferred choice for parents looking to get their kids' ears pierced.

Appointment Issues

Some customers expressed frustration with appointment scheduling and communication, indicating a need for improvement in managing walk-ins and online bookings.
  • WG
    Wyatt Getz
    1 day ago
    5.0
    Nurse Sam took amazing care of my daughter for her very first ear piercing. As a parent, you always want your child to feel safe and comfortable—Nurse Sam made that effortless. She walked my daughter through each step, explained what was happening in a calm and friendly way, and made sure she felt confident before moving forward. The piercing itself was quick, clean, and professional. My daughter left not only excited about her new earrings but proud of herself—and that meant the world to me. Highly recommend Nurse Sam to any parent considering their child’s first piercing.
  • VR
    Valerie Ramirez
    2 days ago
    5.0
    I was feeling rather spontaneous & decided to walk in to explore some options. I had the pleasure of working with Sam. She was so sweet and professional. She helped me choose the perfect stack and went over everything so thoroughly. I absolutely love my new piercings and honestly can’t wait to add more! Would highly recommend Sam to anyone looking. Thanks again!
  • MG
    Maria Gonzalez
    2 days ago
    5.0
    We had a GREAT experience with my 8yo’s first piercing. Nurse Sarah explained options well and helped us choose the best (and most cost effective) option. Nurse Sam was super sweet and ensured we had best lobe placement. Both ladies worked together so piercing was done quickly and with minimal pain. So glad we came here!
  • CS
    Caitlin Sears
    Nov 15, 2025
    5.0
    Could not have asked for a better experience getting my daughter’s ears pierced for the first time today! The staff was so friendly and our piercer, Sam, was a master of her craft. She marked, re-marked and measured to make sure the piercing location was perfect. She was calming and sweet and put my daughter at ease. Seeing all of the piercing tools and earrings laid out on a tray in their sterile autoclaved packaging put my mind at ease. Sam was so meticulous about keeping the whole procedure clean and sterile. I was impressed and would highly recommend Rowan to anyone looking for a safe and fun piercing experience!
  • EB
    Eric Banderas
    Nov 13, 2025
    5.0
    I want to give a big thank you to Sarah and Sam at the Rowan store in La Cantera. They were incredibly patient and kind while helping my 5-year-old get her ears pierced. They took their time, explained everything gently, and made her feel completely comfortable throughout the whole process. Their professionalism and calming energy turned what could have been a stressful moment into a great experience. I really appreciate the care they showed. Highly recommend this location—and especially Sarah and Sam!

Frequently Asked Questions About Rowan Shops at La Cantera

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.