Lush Cosmetics North Star Mall

4.7
348 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics North Star Mall
7400 San Pedro, San Antonio, TX
78216, United States

Hours

Reviews

4.7
348 reviews
5 stars
285
4 stars
33
3 stars
16
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees going above and beyond to assist.

Product Quality

Customers expressed satisfaction with the quality and variety of products, particularly bath bombs and skincare items, although some noted issues with specific products not meeting expectations.

Store Experience

The store atmosphere was frequently described as pleasant and inviting, with many customers enjoying the ability to sample products and the overall cleanliness of the store.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to customer service, particularly regarding unhelpful staff interactions.

Pricing Concerns

Some customers felt that prices were high, but many justified the cost due to the quality and ethical standards of the products.
  • VM
    Victoria Miller
    Nov 11, 2025
    5.0
    love this lush. Happy to see Autumn’s back, she’s super helpful and hands on and always knows which products to use depending on what my skin concern is. Summer is also knowledgeable and helpful. Thank you, girls!
  • CF
    Cindy Foley
    Sep 21, 2025
    5.0
    I love Lush. I was shopping for my daughter's birthday and found some amazing gifts for her.
  • OY
    Oren Y
    Sep 13, 2025
    5.0
    Everything is amazing!
  • JR
    Jacqui Rocha
    Aug 21, 2025
    1.0
    Acabo de comprar en esta tienda hoy y la atención pésima de la chica, tardó en interesarse si queríamos algo y su trato super mal, clasista y discriminatorio, he ido a varias tiendas lush en mi país y aquí en US, incluso a esta misma tienda hace algunos meses y nunca me habia sentido tan mal y enojada por tan mala experiencia, ni muestras nos dió, considero que el idioma no debe importar si realmente trabajas en atención al cliente, jamás regresaré...
  • KN
    kaleigh neidermayer
    Aug 8, 2025
    5.0
    didn't catch her name but the manager here was so sweet & helpful! + she sent me off with some samples : ) had a great experience today thank u

Frequently Asked Questions About Lush Cosmetics North Star Mall

What type of products does Lush Cosmetics North Star Mall offer?

Lush Cosmetics North Star Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.

What are the opening hours of Lush Cosmetics North Star Mall?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.