JCPenney Salon

Reviews

• YC

  Y Cruz

  Feb 19, 2026
  1.0
  It’s overpriced for what you get. $44 plus tip. (I regret tipping) for just what looks like a trim. I don’t think they really listen to the customer needs. Shame on you JC Penny, you should refund money back. Just go to Great Clips, better cuts for less. Reason for going to JCP salon was to treat myself, now I’m in regret mode! Never again!
• IF

  Irma Flores

  Feb 17, 2026
  1.0
  The management here does not care about their clients. I was scheduled to get my hair cut and styled for my wedding day. I never received a confirmation call from the salon and the stylist canceled. I was not notifed about the cancellation and my appointment was not moved to another sutible stylist. When I arrived, I had to just do with whatever hairstylist was available to me. This was brought to the managers attention and she did not care. I did not get the style or haircut I wanted and the manager never came out to apologize or offer any type of solution. In fact, I never saw the manager, at all. This appointment was made a week in advance. Do not come here if you need your hair done for any special events. You will not be a priority and the manager will not care.
• AO

  Amber Olivares

  Nov 19, 2024
  1.0
  Asked for layers and this is the haircut I got. Had to cut almost all my hair off to fix it. My hair was originally down to my waist.
• LD

  Lydia Dennis

  Jun 23, 2023
  5.0
  Very conveniently located in the Ingram Park mall