Brand Certified
Great Clips
4.0(186 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
12370 Potranco Rd, San Antonio, TX
78253, United States
Certified by Great Clips • Feb 22, 2026
(210) 236-8514
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/tx/san-antonio/12370-potranco-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12370 Potranco Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.0
186 reviews
5 stars
118
4 stars
22
3 stars
9
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are inconsistent, with some praising specific stylists for their skills while others report poor quality cuts and lack of attention to detail.
Staff Turnover
Frequent turnover of stylists has led to dissatisfaction among customers who miss their preferred stylists and feel the new staff lack experience.
Customer Service
While some customers report friendly and helpful service, others have experienced rudeness and a lack of assistance, particularly for those with special needs.
Online Check-In
The online check-in system is generally appreciated, but there are complaints about inaccurate wait time estimates.
Child-Friendly
Several reviews highlight positive experiences for children's haircuts, with stylists being patient and accommodating.
- BFbrian fordFeb 18, 20265.0I like this great clips. They usually have great people that give haircuts it’s most of the time the waiting. Isn’t that bad to go Tuesday or Thursday in the earlier morning time and they always do a great job on my hair.
- PYPaul YbarraFeb 6, 20265.0Daniel did an outstanding job on my haircut. Easily one of the best haircuts I’ve had, and impressively fast without feeling rushed. Clean, sharp, and exactly what I wanted. Thanks, Daniel.
- MCMichael CordawayJan 30, 20265.0Check In was quick and easy, was able to use coupon. All in all went smoothly and I was on my way. Thanks so much.
- JRJay ReyesJan 19, 20261.0I went in to the salon today only to receive the worst haircut in my life. The gentleman that was cutting my hair can clearly not take directions on how I wanted my haircut. I told him I wanted the top untouched except a little to be taken from the bangs. That clearly didn't happen. Total haircut time was 4 minutes with one other customer waiting. If you care about the customer than why cut hair. I feel like I look like butters from Southpark.
- RARukmini AkulaJan 13, 20265.0I had a wonderful experience with Jasmine at Great Clips. She is extremely professional, patient, and truly listens to what you want. She took the time to understand my preferences and delivered a haircut that exceeded my expectations. Jasmine’s attention to detail and friendly attitude made the entire experience comfortable and enjoyable. I walked out feeling confident and happy with my hair. Highly recommend Jasmine to anyone looking for a skilled and reliable hairstylist!
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair services does Great Clips Grosen Crossing Center provide?
Great Clips offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, styling such as updos, and perms at select salons.
Can I schedule an appointment at Great Clips Grosen Crossing Center?
Great Clips is a walk-in salon; no appointment is needed. You can walk in anytime or use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts to know when your haircut is ready, saving you wait time at the salon.
What are the salon hours for Great Clips at 12370 Potranco Rd?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 9 AM to 5 PM.
Does Great Clips Grosen Crossing Center offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are there any holidays when Great Clips is closed?
Yes, Great Clips is closed on Thanksgiving Day and Christmas Day. Hours may vary on other holidays, so check with the location before your visit.
What payment options are accepted at Great Clips Grosen Crossing Center?
They accept major credit cards including Mastercard and Visa.
What nearby places can I visit before or after my haircut at Great Clips Grosen Crossing Center?
You can visit nearby spots like Veneto Nails for beauty services, Mango Frozen Snacks for a treat, or Lin's Express Potranco for Japanese cuisine.
How can nearby locations like Mathnasium or Whole Wellness Coaching benefit Great Clips customers?
If you have appointments or activities at Mathnasium or Whole Wellness Coaching nearby, you can use Great Clips' Online Check-In to plan your haircut around these visits and minimize wait times.
Are there convenient services like ATMs or postal services near Great Clips Grosen Crossing Center?
Yes, nearby you will find services such as The Exchange Network and USAA ATM for banking needs, and Postal Hub & More for shipping and printing, making it easy to combine errands with your salon visit.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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