Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 14244 Potranco Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.4
109 reviews
5 stars
55
4 stars
10
3 stars
7
2 stars
3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported inconsistent service quality, with some stylists providing excellent haircuts while others were unprofessional and rushed.
Staff Professionalism
Numerous reviews highlighted issues with staff professionalism, including rude behavior and lack of attention to customer needs.
Wait Times
Customers frequently mentioned long wait times and poor management of the appointment system, leading to frustration.
Cleanliness
Several reviews pointed out unsanitary conditions in the salon, including hair clippings left on the floor and unclean work areas.
Positive Experiences
Despite the negative feedback, some customers praised specific stylists for their skills and friendly service, indicating that there are capable staff members.
- MAMichael Anguiano1 day ago1.0Manager was one of the rudest people I’ve ever come across from the get go. I couldn’t believe that she’s the manager. I tried explaining what I wanted and just because she wasn’t understanding, she made me feel stupid for even requesting it. I realized how rude she was being and as I was leaving before she even started, she looked at my hair with disgust as if it was it was so bad that I’d be making a mistake to leave like that
- XXxxx xxxDec 12, 20251.0A young guy lied to me and told me he didn't have shears and couldn't thin my hair. Pressed it then he finally went and got some and thinned out very minimally of what I wanted. He also cut my hair too short and was rushing me out. Didn't clean me up or anything. Left with hair all over my body.
- KPkaren picklesNov 13, 20251.0place needs to be shut down unsanitary and none of them know what they are doing
- JTJorge ToledoNov 8, 20251.0Abysmal. Do not make the same mistake i did. Listen to the reviews. Don't come within 10 feet of this place.
- MCMohan Krishna Palaveri ChakravarthyNov 3, 20251.0Pretty unprofessional and constantly changing staff. I visited this store as it's close to where I live. The first experience was better. The second time on a Friday, I was on a 75 minute wait-list so I confirmed with the store that I can come there after like 70 minutes, when I came back, they said I have a wait-list of more than a hour. The third visit was awful. I went to a beard trim and the lady was just focused on running the trimmer as fast as she can and kick the customer out. I will never recommend this store and might actually stop going to any great clips.
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What are the operating hours of Great Clips at 14244 Potranco Rd?
Great Clips is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Do I need to make an appointment before visiting Great Clips?
No appointment is necessary; Great Clips welcomes walk-ins. You can also use Online Check-In to save your spot and reduce wait times.
What haircare services are offered at Great Clips?
Services include haircuts for men, women, and kids, beard trims, bang trims, shampooing, and select salons offer perms and styling such as updos.
How can I save time when visiting Great Clips?
You can use the Online Check-In feature via the Great Clips app or website to see estimated wait times and add yourself to the waitlist. ReadyNext text alerts notify you when it's your turn.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusively branded haircare products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as commercial brands such as Paul Mitchell® and American Crew®.
Are Great Clips salons open on holidays?
Great Clips salons are closed on Thanksgiving Day and Christmas Day. Hours for other holidays vary by location; please check with the salon before your visit.
What payment methods does Great Clips accept?
Great Clips accepts major credit cards including MasterCard and VISA.
What nearby places can I visit near Great Clips at Shops at Stevens Ranch?
Nearby you can visit Milan Nail Lounge for nail services, MassageLuXe for spa and massage treatments, and Potranco Eye Care for optometry needs, making it convenient to combine errands or self-care visits.
Are there dining options close to Great Clips where I can grab a meal or coffee?
Yes, there are several nearby dining options including Marco's Pizza, Starbucks for coffee, Chipotle Mexican Grill, and Taco Bell, perfect for grabbing a bite before or after your haircut.
What fitness and wellness centers are located near Great Clips?
Nearby fitness and wellness venues include Club Pilates for Pilates workouts, Anytime Fitness gym, and Vibes spa and threading for beauty and spa services, allowing for a full wellness experience.