Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11841 Alamo Ranch Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Customer experiences with service quality are mixed; while some stylists receive high praise for their friendliness and skill, others are criticized for poor haircuts and unprofessional behavior.
Customer Service
There are numerous complaints about customer service, including issues with appointment management, rude staff interactions, and inconsistent treatment of customers.
Stylist Skill
While some customers report excellent haircuts, others express dissatisfaction with uneven cuts and lack of stylist experience, indicating a need for better training.
Atmosphere
The salon's atmosphere is generally described as friendly and welcoming, but some customers report a negative vibe and unprofessional attitudes from certain staff members.
Value for Money
Many customers appreciate the affordable pricing and promotions, but some feel that the quality of service does not justify the cost.
RC
Richard Castellano
Nov 14, 2025
5.0
Always great service
LP
Luis Perez
Sep 19, 2025
5.0
All the ladies there are fantastic cosmetologists. They are all very friendly and always great you with a smile. They do a great job on cutting my hair just the way I like it.
BK
Bryan Karr
Jul 13, 2025
1.0
Bad customer service went for a hair cut at 5:48 lady said they were close very rude they have their sign up they close at 6 false advertisement will not recommend
AC
Ashley Cisneros
Jun 19, 2025
1.0
I asked for something I’ve always gotten. I don’t do anything crazy I just like so have the front part of my hair longer than the back because I have anxiety and play with the front of my hair. But apparently doing exactly want I wanted which is very simple caused them to complain to tell them I should go to someone else. Mam, I’m already sat down. No small talk no how was my day. Bad serious. Smhhhh dudeee it’s just layers and making some parts shorter.
LR
Lisa Rodriguez
Feb 29, 2024
5.0
Thank you Jen/Great Clips Alamo Ranch! You are amazing and we appreciate you!
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 11841 Alamo Ranch Pkwy offer?
Great Clips offers haircuts for men, women, and children, as well as beard trims, bang trims, shampooing, blow drying, and specialty haircuts like fades and tapers. Some salons may also offer perms.
Do I need to make an appointment before visiting Great Clips at Alamo Ranch Pkwy?
No appointment is needed. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How can Online Check-In save me time at Great Clips?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and receive a text alert when it's your turn, so you can avoid waiting inside the salon.
What are the operating hours of Great Clips at 11841 Alamo Ranch Pkwy?
The salon is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Great Clips sell haircare products at this location?
Yes, Great Clips offers several exclusive haircare lines as well as other commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Are there any nearby places where I can relax or get spa services before or after my haircut?
Yes, you can visit nearby beauty and spa locations such as Threading & Spa by Harman, Lee Vista Nails & Spa, Tri-V Nail Spa, or Healing Foot and Body for additional relaxation and pampering.
What dining options are available near Great Clips at Alamo Ranch Pkwy?
Nearby restaurants include Jersey Mike's Subs for sandwiches, Lin's Express for Chinese food, KFC for fast food chicken, Tripoli's Mediterranean Restaurant, Zaxby's, and Bahama Buck's for ice cream and bakery treats.
Where can I find pet-related services near Great Clips?
For pet care, you can visit Thrive Pet Healthcare - Alamo Ranch, Ashley's Country Pup Dog Grooming, or Dogtopia of San Antonio Alamo Ranch nearby.
Can I request a specific stylist using Online Check-In at Great Clips?
No, requesting a specific stylist is not available through Online Check-In due to schedule privacy. You can request a stylist upon arrival, though this may increase your wait time.
How do I check in when I arrive at Great Clips after using Online Check-In?
When you arrive, check in at the receptionist desk to let the salon know you’re there so they can complete your check-in process.