Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11403 O'Connor Road offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Lydia and other stylists received high praise for their exceptional customer service and haircut skills, while some staff were noted as rude or unprofessional.
Service Quality
Many customers reported positive experiences with quick and efficient service, although there were complaints about inconsistent haircut quality and misunderstandings regarding customer requests.
Cleanliness
The location was frequently described as clean and well-maintained, contributing to a positive overall experience.
Customer Experience
Several reviews highlighted a welcoming atmosphere and friendly staff, but there were also reports of negative interactions that detracted from the experience.
CC
Carol Carreon
Feb 9, 2026
5.0
Melissa, the hairstylist, listened to my concerns regarding my previous experiences at another Great Clips location. She cut my hair according to my request. Great job Melissa!
SE
Stephanie Esquivel
Feb 5, 2026
5.0
February 11th 2026,
Came back to get haircuts for my son and husband. Another great experience, my son liked that he felt included and wasn't just there to get a haircut. He liked that his stylist Maria asked what he thought so far, and if it she needed to cut more hair. He also mentioned how much he liked the way she draped him so he wasn't covered in hair and feeling itchy after the haircut was done.
My husband got his haircut done with Paola. He too was very pleased with his haircut and how considerate she was when cutting his hair like making note of how he styles it. I was mostly pleased that it all looked even and neat.
Visited on February 5th 2026. Wonderful experience. This was my daughter's second time getting a haircut, but first time here. Paola was amazing, super patient and very professional. We went in for a kids haircut, it was just for her bangs though.
I went in for an A line bob with stacked layers on the back, and asked if they would be able to cut my hair in a way that still allowed me to wear a short ponytail. I love how honest she was and that she felt comfortable enough to ask one of the other cosmetologists for help, so that ahe could help me achieve the look I wanted. Unfortunately I don't think I caught the other cosmetologists name, but my haircut was definitely a team effort and they totally nailed it! I love that they didn't make me feel like I was asking for the impossible, as I did go in wondering if it was even something that could be done.
We're definitely going to be coming back 😁
JP
Jeremy Pearson
Feb 4, 2026
1.0
They don't take cash. Rude staff.
TK
Tracy Keene
Dec 30, 2025
5.0
Nice location with great service! Lydia offers the best customer care and hair stylist services around!
JS
Jerome Story
Dec 22, 2025
5.0
Hardly a long wait time when I visit this location; 5 minutes at the most. Lydia is the manager and also a stylist. Lydia and her staff have always taken care of me every visit
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at 11403 O'Connor Road offer?
Great Clips offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow dry, hair styling, and some salons offer perms.
Do I need to make an appointment before visiting Great Clips at O'Connor Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist.
What are the operating hours for Great Clips at 11403 O'Connor Road?
The salon is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
How does Online Check-In work at Great Clips?
You can add yourself to the waitlist using Online Check-In, see estimated wait times, and receive a text alert when it's almost your turn, allowing you to spend less time waiting in the salon.
Can I request a specific stylist when checking in online at Great Clips?
No, for stylist safety, their schedules are not published and requests can only be made in person at the salon upon arrival.
What payment methods are accepted at Great Clips on O'Connor Road?
Great Clips accepts Mastercard and Visa for payments.
Are hair coloring services available at this Great Clips location?
No, Great Clips salons do not provide hair coloring services.
What nearby locations can I visit before or after my appointment at Great Clips?
Nearby places include Rocky's Tavern for food and drinks, O'Connor Nail & Spa for additional beauty treatments, and CenTex Injury & Workers Comp for medical needs.
Is there a convenient place for pet care near Great Clips at O'Connor Crossing?
Yes, TLC Pet Hospital, a veterinarian and pet services provider, is nearby if you need pet care before or after your visit.
Where can I shop for electronics or mobile phone accessories near Great Clips?
Cricket Wireless is a nearby mobile phone store offering electronics and accessories convenient for quick stops around your salon visit.
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